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Zempler Bank (formerly Cashplus): Business account reviews

Name: Business account
Rating: 4.82 (8356 reviews)

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4.81

Based on 8,356 reviews, last reviewed 9th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

64% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

I had a great experience with Zempler Bank. I had a great experience with Zempler Bank. The staff was always helpful and professional, and the services were efficient and reliable. I appreciate ... Read more Reviewed on: 7th June 2025

Latest lowest rating:

1

Fraudulent company! Using them for about 5 months, had weekly wages go in .. I let my balance increase and all of a sudden I go on holiday use it in Italy come home and ... Read more Reviewed on: 9th September 2025

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About this product

Zempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

If you have used Zempler Bank , please leave a review on Smart Money People so other businesses can hear about your experience.

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Zempler Bank (formerly Cashplus) Business account reviews (8356)

this is a great bank

I have been a customer of Bank Cashplus for 5 years. I am still satisfied with the cooperation. Reviewed on: 25th March 2022

Opening Business Account Ease

Cash Plus is a fantastic bank and they even let me set up my first ever business bank account which I am eternally grateful for Reviewed on: 25th March 2022

Excellent Value!

Extremely easy online banking! Fast and efficient payment process. Reviewed on: 25th March 2022

A Bank with no customer service, false promises and no care for the customer

Rude customer service who have no intention of helping. will promise call backs you will never get. wouldn't recommended to anyone. one person out of 12 I spoke to was helpful. Reviewed on: 25th March 2022

A good on line bank

Easy to use and reliable on line access, Simple to understand bank conditions and reasonable fees. Reviewed on: 25th March 2022

Great app good customer service

I’m happy best bank I had quick set up and the people on the phone dotn feel Like robots Reviewed on: 25th March 2022

Cashplus are amazing

I have had a business account with Cashplus for 2 years now they have been amazing, I have felt safe and secure when using cards and paying invoices online. Transfers are easy to make and the staff when you do need to ring them are polite understanding and knowledgeable. I don't know what we would have done without them. Great Job Cashplus and keep it up small businesses like mine need all the support they can get as things start getting back to near normal. Reviewed on: 25th March 2022

Up there with the big banks

It was easy to set the bank account up. Cashplus have excellent customer service and they make fraud prevention a priority. Reviewed on: 25th March 2022

Faultless.

First business account I’m happy, really happy. Setting up was easy. Logging in and administering my account is simple. I would highly recommend Cashplus Bank. Reviewed on: 25th March 2022

Very friendly and helpful bank.

Excellent service and great customer care can’t fault them at all. Every problem I have had with my business account and that has not been many have gone out of there way to sort. Keep up the good work. Reviewed on: 25th March 2022

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