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Zempler Bank (formerly Cashplus): Business account reviews

Name: Business account
Rating: 4.82 (8359 reviews)

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4.81

Based on 8,359 reviews, last reviewed 30th Sep 2025

33% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Payment is quick process and banking system is easy... Payment is quick process and banking system is easy access Reviewed on: 18th September 2025

Latest lowest rating:

1

TERRIBLE What is the deal with your TERRIBLE customer service? Perhaps you could concentrate on that instead. I've had no access to my bank account for a week ... Read more Reviewed on: 30th September 2025

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About this product

Zempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

If you have used Zempler Bank , please leave a review on Smart Money People so other businesses can hear about your experience.

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Zempler Bank (formerly Cashplus) Business account reviews (8359)

J D

Since have been banking with Cashplus I have never had an issue. Their app is very user friendly. I will recommend them every day. Reviewed on: 11th February 2022

Easy to use

CashPlus is a great app. So easy to use and perfect for making payments. Reviewed on: 11th February 2022

Fantastic Bank

Absolutely fantastic bank. Top class banking facilities, reliable and easy to use banking app and wonderful customer service. 5 stars banking experience with Cashplus!!! Reviewed on: 11th February 2022

Quick and easy set up

Quick and easy set up, good customer service and app is very easy to use, I would recommend to anyone as also banking at post offices makes things much simpler rather than having to go to a certain branch Reviewed on: 11th February 2022

Ease of use

Has always been the easiest bank to work with compared to any of the high street banks Reviewed on: 11th February 2022

CASHPLUS - THE EMERGING BRITISH BANK

One of the best experiences with CASHPLUS is excellent customer service. You do not need to wait on a long queue, the staff are polite and seem to know exactly what you need. Telephone orders, like cards and activation codes are delivered promptly. CASHPLUS offers you overdrafts automatically, as their computer system checks your performance. For most banks, you have to beg for it. The bank has introduced so many new features that make it a classic modern bank. I would highly recommend CASHPLUS! Reviewed on: 11th February 2022

Great little bank

Always easy to get hold of by phone and queries always resolved quickly. The fact that I don't think about it too much and things happen without fuss is testament to the smooth running of my cashplus account. Great app and easy internet banking too. Reviewed on: 11th February 2022

Brilliant

Easy to set up and great customer service, would recommend to anybody wanting to set up an online bank account. Reviewed on: 11th February 2022

Best online banking experience

Been with Cashplus never had any issues great online app excellent customer service 5 star Reviewed on: 11th February 2022

First rate unfussy service

Unlike the clearing banks Cashplus has a clear approach to what is required. Communication is very good. Would choose them over a clearing bank every time Reviewed on: 11th February 2022

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