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Zempler Bank (formerly Cashplus): Business account reviews

Name: Business account
Rating: 4.82 (8359 reviews)

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4.81

Based on 8,359 reviews, last reviewed 30th Sep 2025

No new 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Payment is quick process and banking system is easy... Payment is quick process and banking system is easy access Reviewed on: 18th September 2025

Latest lowest rating:

1

TERRIBLE What is the deal with your TERRIBLE customer service? Perhaps you could concentrate on that instead. I've had no access to my bank account for a week ... Read more Reviewed on: 30th September 2025

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About this product

Zempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

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Zempler Bank (formerly Cashplus) Business account reviews (8359)

Good and easy to use

Since we had it never had a problem with account and payments easy to use Reviewed on: 11th February 2022

Polecam

Bardzo dobry bank❣️ Aplikacja bezpieczna i prosta w obsłudze, polecam z całego serca Reviewed on: 11th February 2022

Fantastic Customer Service

I was warned by a number of people not to bank with the "smaller" banks but having tried to get a business account for my start-up a couple of years ago from my personal account provider, a major high street bank, and being told I would have to wait three months I decided to take the plunge with Cashplus and was able to open an account within days..........and it's supposed to be these smaller banks that fail at the customer service!! I have received nothing but excellent service from Cashplus and their online and app services are super efficient. I have not had a single issue with either ingoing or outgoing payments and the business card they have provided me is more than adequate for my business needs. I had not heard of Cashplus prior to starting my own business but I would recommend any start-up business to give them a go. Reviewed on: 11th February 2022

No fuss banking

Quick and easy to set up. I was up and running in minutes. Customer service have been very helpful whenever I’ve needed to contact them. Reviewed on: 11th February 2022

Kaizen done perfectly

Unbelievably efficient. Perfect customer service. Reviewed on: 11th February 2022

CashPlus excellence

Easy to use quick good customer service Reviewed on: 11th February 2022

Speed

I find the transfers are slower than other banks as they can take sometimes up to several minutes as with different banks it is immediate. Otherwise, I like this bank. Very easy to open account and manage your everyday business income expenses. Reviewed on: 11th February 2022

Best bank ever

There are no surprise fees, no unexpected charges and the app is so user friendly. It tells we where I am and where I stand. I use other banks also, but cash plus is my favourite by far Reviewed on: 11th February 2022

Excellent Simplicity

Cashplus have made setting up my new business account exceptionally easy and stress free. Their online and app based banking is clear and simple to use, I would recommend anyone to use them. Reviewed on: 11th February 2022

Worst banking experience ever!

Account was frozen twice through no fault of mine. Customer services are just call loggers who can not rectify mistakes made by Cashplus, takes weeks to resolve their mistakes. The worst experience and they should not be called a bank. Have now left them and will close my account asap. Reviewed on: 11th February 2022

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