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Zempler Bank (formerly Cashplus): Current accounts reviews

Name: Current accounts
Rating: 4.85 (7185 reviews)

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4.85

Based on 7,185 reviews, last reviewed 12th Jun 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Excellent service and ontime resolution to the query Excellent service and ontime resolution to the query Reviewed on: 12th June 2025

Latest lowest rating:

1

Worst of them all Insane charges, poor customer support, how are they even in this award Reviewed on: 9th April 2025

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

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Zempler Bank (formerly Cashplus) Current accounts reviews (7185)

NO COMPLAINTS

FROM THE SIGN UP TO RECEIVING YOUR NEW ACCOUNT DETAILS AND CARD AND ALL RELEVANT INFORMATION I HAVE FOUND THIS SERVICE EASY TO USE AND UNDERSTAND, SO ALL IN ALL UPTO THIS MOMENT, NO COMPLAINTS, THANK YOU. Reviewed on: 25th March 2021

There for you!

I’ve used Cashplus for years as a piggy bank for my kids as they were growing up - they still refer to my Cashplus card as The Kids’ Card! Now I have a Euro card, to which my eldest contributes regularly, as she has travelled in Europe and hopes to go again; and a US card for my youngest, who has set her sights on New York! At one time too, I used Cashplus as my bank for paying in my salary. Cashplus has always been there for me, and I love how they explain everything clearly. Reviewed on: 25th March 2021

Old customer

The oldest account I have held to date, due to good customer service. Please keep up the good work and keep improving. Reviewed on: 25th March 2021

Excellent Banking App.

Gave me a chance to Build my Credit rating as an App.. Very Helpful ,Had no problems. Will stay with them and use them as my Major Banking Facility. Reviewed on: 25th March 2021

easy to use

Hi It’s easy to use going to post office putting money then text massage and email comes your money is your account Reviewed on: 25th March 2021

Reliable and efficient

Brilliant,for you are trustworthy with low interest rate. Reviewed on: 25th March 2021

happy banking

i have worked 6 days a week since lockdown.managing finances is always hard when you dont have time.I have been a cashplus client since 1991,i can only say i have never had reason to question the way my account was managed,they have a secure system and i feel confident my money is safe.try it and see Reviewed on: 25th March 2021

brilliant bank

Brilliant service excellant communication keeps you well informed always helpful when you contact them highly recomend Reviewed on: 25th March 2021

Great App

It has good notification services. Great app. You keep track of where your money is going. Just little disadvantage is that it takes time for the money to get in your account. Otherwise overall great card. It had no fees for using the card. Reviewed on: 25th March 2021

helps when you need it

1 of the few banks prepared to help people whose finances need help Reviewed on: 25th March 2021

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