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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.94 (65249 reviews)

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4.94

Based on 65,249 reviews, last reviewed 5th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Quick and easy to apply with good app. Quick and easy to apply with good app. Showed me my chances of been accepted and payment into my bank was quick and simple. Can manage payments in the... Read more Reviewed on: 5th September 2025

Latest lowest rating:

1

They've no idea what they're doing Moved to Ireland after taking out a loan. Couldn't update my address - computer says no. Couldn't log in without a UK mobile number as 2FA - computer ... Read more Reviewed on: 5th September 2025

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65249)

It was so easy and then the money was in account wit...

It was so easy and then the money was in account within a couple of hrs Reviewed on: 11th April 2024

I've been with Zopa for a few years now and I'm supe...

I've been with Zopa for a few years now and I'm super impressed with how quick they sorted my loan out how quick the money went into my account and how good the repayments are to my purse very good rates too suit everyone's pockets thank you and customer service call handlers are professional and polite everytime thanks again Reviewed on: 11th April 2024

repeat customer excellent experience

I have had 2 loans from Zopa now, and both have been supremely easy to apply for and set up online, and when i needed any clarifications on anything i needed, the customer service team have been first class, and i have nothing but praise for Zopa's overall service and customer experience. Reviewed on: 11th April 2024

Great communication and well explained on the app.

Great communication and well explained on the app. Reviewed on: 11th April 2024

Efficient service.

Efficient service. Excellent communication. Reviewed on: 11th April 2024

Very quick decision and money paid in to my account...

Very quick decision and money paid in to my account the same day as promised. Reviewed on: 11th April 2024

Recommended service

I took out a very competitive personal loan and would recommend Zopa Reviewed on: 11th April 2024

Best personal loan on the internet

Friendly and helpful on the phone.Would recommend them to my friends and family. Reviewed on: 11th April 2024

Very easy to deal with, no fuss.

Very easy to deal with, no fuss. It was completed in a flash Reviewed on: 11th April 2024

Such a smooth and simple customer journey.

Such a smooth and simple customer journey. No complicated explanations or processes. Quick and efficient. Reviewed on: 11th April 2024

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