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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.94 (65248 reviews)

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4.94

Based on 65,248 reviews, last reviewed 5th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Quick and easy to apply with good app. Quick and easy to apply with good app. Showed me my chances of been accepted and payment into my bank was quick and simple. Can manage payments in the... Read more Reviewed on: 5th September 2025

Latest lowest rating:

1

They've no idea what they're doing Moved to Ireland after taking out a loan. Couldn't update my address - computer says no. Couldn't log in without a UK mobile number as 2FA - computer ... Read more Reviewed on: 5th September 2025

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65248)

Process including vetting of potential customers ver...

Process including vetting of potential customers very good. Reviewed on: 4th March 2024

Clearscore recommendation

Went on clearscore. Completed application. Accepted and money transferred within 30 minutes. Reviewed on: 4th March 2024

Excellent service easy to navigate website

Excellent service easy to navigate website Reviewed on: 4th March 2024

Very good and excellent customer service

Very good and excellent customer service Reviewed on: 4th March 2024

Simply and easy to use.

Simply and easy to use. Clear upfront details and kept well informed. Reviewed on: 4th March 2024

Not just another loan provider

I had money in my account within an hour of asking for it. A great App with real added benefits, not just another loan provider Reviewed on: 4th March 2024

Customer service

Very easy to use website,customer team , all questions answered immediately,great service. Reviewed on: 4th March 2024

Fast service good rates staff very helpful and polit...

Fast service good rates staff very helpful and polite and reliable Reviewed on: 4th March 2024

Quick and simple process.

Quick and simple process. Would recommend. Reviewed on: 4th March 2024

excellent

Really helpful answer within minutes highly recommend Reviewed on: 4th March 2024

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