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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.94 (65247 reviews)

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4.94

Based on 65,247 reviews, last reviewed 13th Jun 2025

82% decrease in 5 star reviews

in the past 90 days

83% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Honest company, rare! The loan details are clear and precise the interest rate was excellent. Changing payment dates has been simple without any forfeit. Just appear to be ... Read more Reviewed on: 13th June 2025

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65247)

Extremely helpful

Staff are extremely and helpful when I have had enquiries over the phone and net. A professional company I would strongly recommend to friends and family. Reviewed on: 30th June 2017

Happy Customer, hassle free

Dealing with Zopa was straightforward, friendly and prompt. Recommended without hesitation. Many thanks Reviewed on: 30th June 2017

Amazing!

I needed a quick financial help to continue training in higher education. Zopa was the best! Very quick application process and very little questions to be approved. I couldn't believe that in 3 minutes I was approved for loan. I was the happiest person on the world as my dream came true! Monthly payments are low and fair. I will use them again without hesitation. I have recommended Zopa to my friends and family. Thank you so much! You are lovely!!! Happy customer. Xxxx Reviewed on: 30th June 2017

Easy loan

Simple sign up and process and repayments - would recommend. Excellent rates too! Reviewed on: 30th June 2017

Great service and value for money

Great customer service lot of help on the phone and one of the best loan deals that was about Reviewed on: 30th June 2017

Haven't found better

Really good customer service and dealing with repayment options couldn't be easier! Reviewed on: 30th June 2017

Easy lending

Easy experience from start to end! Reviewed on: 30th June 2017

Very likely

It was easy to apply and a decision straight away. The money was in my account within 3 days and the direct debit set up. Fantastic Reviewed on: 30th June 2017

Easy, Fast and a great deal!

When looking for a loan I usually look for the best deal, when I came across Zopa I was shocked how good the interest rate was, immediately I thought there must be a catch, however after getting a representative example on the rate I would be paying I then applied online using the easy to use website. I was happy with the rate I was offered and the quick and easy process overall. I would recommend Zopa to family and friends, and if I ever need another loan in the future they would definitely be my first choice. Reviewed on: 30th June 2017

Simple and great

Very simple process, very happy with their customer service. I was not sure if I would be accepted but was delighted when I was. I would recommend to friends and family Reviewed on: 30th June 2017

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