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Admiral: Home Insurance reviews

Name: Home Insurance
Rating: 4.82 (11747 reviews)

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4.80

Based on 11,747 reviews, last reviewed 17th Jun 2025

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

86%

12%

Latest highest rating:

4

Emergency/Claim Poor customer service whilst trying to deal with an emergency but once through to the right department the claims team was excellent Reviewed on: 12th June 2025

Latest lowest rating:

1

paid for a gold policy but did not get gold... paid for a gold policy but did not get gold service Reviewed on: 17th June 2025

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About this product

Admiral Home Insurance reviews (11747)

Review of the Admiral, Home Insurance:

Easy and Accessible

It was really easy to sign up - they had all the information clearly listed and clear prices. They have also been really communicative about the account without spamming me. Reviewed on: 12th August 2022

were easy to communicate with

were easy to communicate with and didnt have to go through call centres to amend or cancel my policy Reviewed on: 24th August 2024

As advertised.

Like most of us, I am legally required to have insurance. I've never had to claim, but the industry's reputation leaves a lot to be desired. That's the insurance racket for you. Reviewed on: 24th August 2024

Good cover. Clearly explained

Not had to claim so cannot comment on that Reviewed on: 24th August 2024

I got very good cover for cheap.

I got very good cover for cheap. Not had any issues, everyone I have spoken to have been wonderful, professional and helpful/insightful. Reviewed on: 23rd August 2024

Admiral, a great company to deal with.

All my dealings with Admiral have been efficient and positive. Reviewed on: 23rd August 2024

GREAT VALUE HOME INSURANCE

EASY ONLINE APPLICATION; GOOD VALUE - BEST PRICE Reviewed on: 23rd August 2024

Quite Good - but!

Quite Good - but! Generally I think they provide a good service, and the price is pretty reasonable. When I added and then removed my car from my insurance with moderate ease. BUT the app is pretty useless, can’t make any changes using it which would be really handy. AND when I moved they were asking me loads of questions about my new flat that I couldn’t possibly know, eg roof material, and they suggest ‘Tiles’ even though I said it was a FLAT roof but they couldn’t suggest another material it could be made of. It would be better if they had some knowledge of likely building materials if they are going to ask those sorts of questions people are unlikely to know themselves. Reviewed on: 23rd August 2024

Fair pricing and cover with decent customer service

Fair pricing and cover with decent customer service Reviewed on: 23rd August 2024

Great home insurance provider with reasonable price

Great home insurance provider with reasonable price Reviewed on: 23rd August 2024

Easy to apply and great value for money

Easy to apply and great value for money Reviewed on: 23rd August 2024

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