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American Express: Credit Card reviews

Name: Credit Card
Rating: 4.41 (123 reviews)

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4.31

Based on 123 reviews, last reviewed 4th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

61%

25%

10%

Latest highest rating:

5

Great choice of cards offering rewards. Great choice of cards offering rewards. Love my Marriott Bonvoy card Reviewed on: 13th June 2025

Latest lowest rating:

1

Now that I have made 2 payments in 5 days. Now that I have made 2 payments in 5 days. One of them you stole. You accepted my payment then told me it got returned so I paid it again. 5 days late... Read more Reviewed on: 4th September 2025

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About this product

American Express Credit Card reviews can help you to find out about the pros and cons of the Credit Card credit card. What kind of features do American Express customers like? Find out more about the American Express Credit Card by reading our trusted Smart Money People reviews. You can also write your own American Express Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

American Express Credit Card reviews (123)

Review of the American Express, Credit Card:

Friend with benefits

Amex platinum cashback credit card means you can save while you spend and the added bonus are the many offers tailored to your account to save on a wide range of products and services. Reviewed on: 24th December 2016

Good company so long as you are on their good side.

American Express does give you a wonderful card product, although its slightly more expensive than other cards to use. Customers service is wonderful, if you pay on time. They are not very accomodating if you ever run into financial trouble and cannot pay the bill. Don't ever deal with their collections department if you can avoid it. Reviewed on: 17th April 2015

Comfortable and trustworthy

I never leave home without it! It's accepted is all the stores I shop, and it helps me keep track of my spending. Additional cards for the kids are a plus, each one of my teens had one growing up and learned how to use credit without getting themselves in trouble. The customer service has always been top notch. Reviewed on: 14th April 2015

great choice

American express everyday credit card is one of my favorite. It always have a 3% cashback in grocery stores, and 2% cashback in gas stations. It can also be used in the Costco, which most credit cards cannot. No annual fee, the service is also very good. Reviewed on: 14th April 2015

Very good, but many places don't accept it

A very nice credit card, but it's not something a lot of places accept. For example when we go to other countries, they all accept Visa and Master Card, but they refuse to accept American Express. Reviewed on: 14th April 2015

Easy use with limited places.

The security of using the American Express card was very useful at times. I always felt it was secure and my protection was a high priority of this company. I have only had the card for a few months, and have found that many local businesses in my small town do not accept the card. So what I do, is save it for times that I travel or am out of town. I do go into the city often, and have found it very useful there. I also feel even though its being used in a large environment, I still feel its safe and secure and always keeps my security private. I have had stores that have said they take American Express, but once I get to checking out, they tell me other wise. Luckily I have had other cards, such as Master card and Visa on me at the times. Made me upset with the American Express card, but in the end it would work out. Would recommend this card to people who live in big towns or cities. Not recommended if you like to shop in small local businesses. They will tell you that American Express charges too much in fees for their small business to use. Reviewed on: 13th April 2015

This card is accepted just about anywhere with mediocre annual percentage rates, I must sadly rate this card somewhere in the middle.

This card is accepted just about anywhere with mediocre annual percentage rates, I must sadly rate this card somewhere in the middle. Reviewed on: 13th April 2015

I am pretty unhappy regarding the benefits of using the American Express Card.

There are so many credit card companies in the market nowadays with better benefits than American Express. I feel they are not giving back to their customers in the way of point benefits like the other cards in the market. The only reason I use this card is because Costco uses this card. I have recently obtained a card which gives me 2 points per dollar spent and started using my American Express card a lot less. Reviewed on: 13th April 2015

The company overall is a joy to work with because they value their customers, all while offering experiences that are beyond what the normal credit card company offers.

I'm very pleased to be a customer of American Express. They're very professional on every level. They make transactions easy, and their website is convenient and easy to use. Overall I'd recommend American Express to anyone considering a credit card, bank account, or any other service that they offer. Reviewed on: 13th April 2015

Good

Good service and some good benefits Reviewed on: 13th April 2015

Rock Star Staff

I needed to contact AMEX to get a new card as my old card had become a little worse for ware....staff member answering my call was v helpful and polite...card received within 3 days too! Reviewed on: 5th February 2015

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