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Darlington Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.72 (621 reviews)

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4.79

Based on 621 reviews, last reviewed 16th Jan 2025

25% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

82%

12%

Latest highest rating:

5

We have dealt with Darlington Society and spoke to A... We have dealt with Darlington Society and spoke to Ann Walpole on several occasions and also other members of staff and the overall service has been ... Read more Reviewed on: 16th January 2025

Latest lowest rating:

1

Keep 60k as for 95LTV is not good for tier 2 visa ho... Keep 60k as for 95LTV is not good for tier 2 visa holders. Reviewed on: 29th November 2024

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About this product

Are you hoping to purchase your dream home? Finding the right mortgage product is an important step of the journey. Check out our Darlington Building Society mortgage reviews to learn what customers have to say about the lender.

Darlington Building Society is a mutual organisation, providing a range of mortgage products. Be confident that you understand the terms, conditions and interest rates before taking out a mortgage product. If you’re unsure, always contact the lender or an independent advisor.

Are you interested in Darlington Building Society mortgages? Gain valuable insight into the Society by reading the reviews on Smart Money People. Find out why customers chose Darlington Building Society and how satisfied they’ve been with their decision. Learn more about the team at Darlington Building Society and how supported borrowers have felt throughout their mortgage term. All of this and more can be found in our Darlington Building Society mortgage reviews.

Did you purchase your home with a Darlington Building Society mortgage? Share your experience with others by writing an honest review. Tell us what mortgage product you have and if you have been satisfied so far. Did you secure a mortgage with Darlington Building Society after struggling with other lenders? How well has the Society kept in touch with key mortgage news and changes? Would you recommend the lender to family and friends? Write a Darlington Building Society mortgage review today.

Darlington Building Society Mortgages reviews (621)

Review of the Darlington Building Society, Mortgages:

We have dealt with Ann Walpole on many occasions wit...

We have dealt with Ann Walpole on many occasions with this being the latest. We find Ann to be a lovely lady who has the knack of mixing humour with business which we think is the best ingredient that Darlington Building Society can achieve from their staff. On our latest business she was able to direct us in the right direction all of the way. Filling forms and dealing with legal documents is not something that we do every day and Ann was there to give us all the guidance and support that we needed which made the whole experience less stressful. To add further comment everytime that we contact Darlington Building Society we find all of the staff to be very pleasant and always willing to forward messages to Ann when she is dealing with other clients. Well done all at Darlington Building Society. Reviewed on: 26th January 2024

mortgage up for renewal soon and I needed some info..

My mortgage is up for renewal soon and I needed some information. The phone call I made cleared up all my queries and worries and was explained in a way that I clearly understood my to proceed in the future. Reviewed on: 14th November 2024

In branch service review

Overall great service. Only improvement would be additional/better rate for mortgage holders with a very low LTV mortgage. Reviewed on: 11th November 2024

Outstanding Customer Service

Paula has been fantastic throughout; patiently explaining everything to us, keeping us informed, and responding immediately to our questions. My husband and I have both been amazed by this superb customer service and often mention it to friends. We would definitely recommend DBS. Thank you. Reviewed on: 11th November 2024

Friendly and experience

Friendly and helpful full of knowledge and experience Reviewed on: 9th November 2024

Mortgage Term Extension.

Darlington BS was able to extend our mortgage term for a further two years following our request to do so. This transaction was handled with speed, professionalism and empathy. Many thanks. Reviewed on: 8th November 2024

In branch service review

I was apprehensive of the request to extend my mortgage, however it was made very easy as the staff understood my concerns and dealt with me with courtesy and a great deal of understanding. Reviewed on: 4th November 2024

Wonderful service

I have received excellent service during my application to port my mortgage to the property which I am buying. I felt that I was advised very professionally with Paula really listening to my needs. Reviewed on: 23rd October 2024

Ann was very personable and professional.

Ann was very personable and professional. She was a pleasure to speak with and helped the whole process run smoothly. Thank you Reviewed on: 15th October 2024

In branch service review

Fantastic staff, welcoming and excellent value. Reviewed on: 14th October 2024

I highly recommend Darlington!

I highly recommend Darlington! Suzanne has a caring, friendly and professional approach and is fast to respond to queries during the application process, which made a huge difference. Fantastic experience! Reviewed on: 13th October 2024

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Darlington Building Society: Mortgages reviews

25% decrease in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Darlington Building Society Mortgages reviews (621)

We have dealt with Ann Walpole on many occasions wit...

mortgage up for renewal soon and I needed some info..

In branch service review

Outstanding Customer Service

Friendly and experience

Mortgage Term Extension.

In branch service review

Wonderful service

Ann was very personable and professional.

In branch service review

I highly recommend Darlington!

Do you have a different Darlington Building Society product?

There's still more to see!

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