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first direct: Current Account reviews
Based on 1,349 reviews, last reviewed 12th Jun 2025
45% decrease in 5 star reviews
in the past 90 days100% increase in 1 star reviews
in the past 90 days
Humans pick up the phone!
They are easy to contact, have call centres that answer the phone based in the UK and have a clear app, that makes dealing with them easy.
Reviewed on:
12th June 2025
Rejected for being unemployed
Applied for current account for the £175 switching bonus - application rejected because I am unemployed - disgusting!
Reviewed on:
23rd April 2025