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Highly Satisfied Customer

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Review of the Atom Bank, Savings:

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Simply hassle free to deal with Atom.

Simply hassle free to deal with Atom. Do what they promise reliably and seamlessly. Great to deal with such a business. Reviewed on: 18th April 2025

Review of the first direct, Current Account:

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A banking relationship worth having!

I’ve been a first direct customer for around 30 years and have always enjoyed being a customer. It’s not that things have never gone wrong during this time, but it’s how they have dealt with the mistakes or challenges that have always demonstrated why this is an organisation that really understands customer service, and get things fixed in a way I can trust. It counts that I can rely on my bank (across all my accounts with them, not just my current account) to do the right thing, not just the minimum they can get away with. That’s a relationship worth having and one I’ve never regretted establishing back in the late 90’s. Long may it continue! Reviewed on: 18th April 2025

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