Write a review

Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.8 (1327 reviews)

View other Hinckley & Rugby Building Society products

4.81

Based on 1,327 reviews, last reviewed 29th Jan 2025

47% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Opening a new account The business of opening a new account was smoothly and efficiently dealt with and staff were most helpful in helping fill out the paperwork. As we ar... Read more Reviewed on: 29th January 2025

Latest lowest rating:

1

I recently applied for a mortgage with HINCKLEY AND... I recently applied for a mortgage with HINCKLEY AND RUGBY BUILDING SOCIETY and was initially approved for £288,000. However, the offer was unexpected... Read more Reviewed on: 4th October 2024

Read all reviews See your review

About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hinckley & Rugby Building Society Savings reviews (1327)

Review of the Hinckley & Rugby Building Society, Savings:

Excellent service received in your Coalville branch.

Excellent service received in your Coalville branch. Very quick and easy process as a new customer. Reviewed on: 23rd January 2025

Reply from Hinckley & Rugby Building Society Hi Lisa, It’s wonderful to read your comments about the service you received from our team in Coalville and we’re very pleased to welcome you as a new member of the Society. We really hope we are able to help you realise your financial goals and if we can be of any further assistance, please feel free to pop in or give our team a call – they’d be happy to help. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 31st January 2025

Local and professional

Appreciated having a direct line phone number and a local branch to visit. Friendly and professional service Reviewed on: 9th April 2024

Reply from Hinckley & Rugby Building Society Hi Carolyn Thank you for your thoughts on our services. It’s great to hear you appreciate our local branches and direct lines to our teams, and that you found our people professional and friendly. We value our members very highly and therefore take pride in delivering first class personal service, whether that’s face to face or over the phone. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 12th April 2024

Very good service.

Very good service. Answered all my questions. Reviewed on: 9th April 2024

Reply from Hinckley & Rugby Building Society Thank you for taking the time to review our services, your time is greatly appreciated. Should you have any further questions or need any more assistance please do not hesitate to contact us, we’ll be only too happy to help. Thank you for choosing the Society for your savings. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 12th April 2024

Friendly and efficient service.

Friendly and efficient service. They did exactly what they said they would do. Reviewed on: 8th April 2024

Reply from Hinckley & Rugby Building Society Hi David Thanks so much for taking the time to pass on your comments. It’s good to hear we delivered as promised, which is of course what we’d expect from our teams, and that it was carried out in a friendly manner. Thank you for choosing the Society to look after your savings. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 12th April 2024

It was very easy opening a savings account in branch.

It was very easy opening a savings account in branch. Reviewed on: 8th April 2024

Reply from Hinckley & Rugby Building Society Hello Gillian and thank you for taking the time to pass on your comments regarding your visit to our Nuneaton branch. It’s great to hear opening your account was hassle free. Thank you for choosing the Society to look after your savings, please do not hesitate to reach out should you need any further assistance. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 8th April 2024

New ISA at castle street

Went into your castle street branch to sort out my new isa for the tax year. Tom was most helpful and informative about the process and it all went very smoothly. Reviewed on: 6th April 2024

Reply from Hinckley & Rugby Building Society Thank you for your comments about your visit to our Castle Street branch and the service you received from Tom. It’s always encouraging to hear how helpful our team are, we’re very happy that everything went smoothly. Thank you for choosing the Society for your new ISA, and please do not hesitate to get in touch or pop into any of our branches should you need any further assistance. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 8th April 2024

Linda at the South Wigston branch.

I dealt with Linda at the South Wigston branch. I was opening a cash ISA and my eyesight was impaired as I was recovery from eye surgery. She dealt with me with patience & compassion and made sure I had completed the form with full understanding. Thank you Linda. Reviewed on: 28th March 2024

Reply from Hinckley & Rugby Building Society Thank you for taking the time to tell us about your experience at our South Wigston branch with Linda. It’s great to hear Linda delivered the service we’d expect with the understanding you needed. I do hope you’re recovering well from your operation and thank you very much for choosing the Society to look after your ISA Savings. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 8th April 2024

Wanted to open new ISA's for my husband and I.

Wanted to open new ISA's for my husband and I. the Cashiers were excellent - both the initial one (sorry, I didn't make a note of her name ) and Jeanette - the ISA Queen!! Reviewed on: 19th March 2024

Reply from Hinckley & Rugby Building Society Hi Jacky Thank you very much for taking the time to pass on your comments regarding the service you received at our Rugby branch. It’s wonderful to hear you found our team so knowledgeable, we will happily share this feedback with them personally. Thank you for choosing us for ISA savings and please do not hesitate to contact us should you need any further help. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 22nd March 2024

Excellant service!

Wanted information about a 'dormant' savings account and about ISA products. We were advised by Beverley - a lovely lady! She was very helpful and knowledgeable. Reviewed on: 14th March 2024

Reply from Hinckley & Rugby Building Society Hi Jacky, Thank you for sharing your experience with us! We're delighted to hear that you received excellent service from Beverley at our Rugby branch, we will happily share your comments with her personally. If you have any further questions or need assistance in the future, please don't hesitate to reach out, we’d be happy to help. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 15th March 2024

Very quick and satisfying opening of my account.

Very quick and satisfying opening of my account. Helpful and thorough. Reviewed on: 12th March 2024

Reply from Hinckley & Rugby Building Society Thank you for sharing your experience with us! We're so glad to hear that you found our team helpful, and your account was opened promptly. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help! If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 15th March 2024

Excellent service at branch and account dealt with a...

Excellent service at branch and account dealt with and returned as promised. Reviewed on: 12th March 2024

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave your feedback. We're thrilled to hear that you had an excellent experience at our South Wigston branch and that your account was handled as expected. We look forward to serving you again in the future. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 15th March 2024

Do you have a different Hinckley & Rugby Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Savings
from Punjab National Bank 1.40 from 4 reviews
Savings Account
from first direct 4.38 from 18 reviews
Savings Account
from Recognise Bank 4.85 from 118 reviews

There's still more to see!

Hinckley & Rugby Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub