Write a review

Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.8 (1327 reviews)

View other Hinckley & Rugby Building Society products

4.81

Based on 1,327 reviews, last reviewed 29th Jan 2025

43% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Opening a new account The business of opening a new account was smoothly and efficiently dealt with and staff were most helpful in helping fill out the paperwork. As we ar... Read more Reviewed on: 29th January 2025

Latest lowest rating:

1

I recently applied for a mortgage with HINCKLEY AND... I recently applied for a mortgage with HINCKLEY AND RUGBY BUILDING SOCIETY and was initially approved for £288,000. However, the offer was unexpected... Read more Reviewed on: 4th October 2024

Read all reviews See your review

About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hinckley & Rugby Building Society Savings reviews (1327)

Review of the Hinckley & Rugby Building Society, Savings:

Staff always helpful, friendly and professional

Staff always helpful, friendly and professional Reviewed on: 17th December 2024

Reply from Hinckley & Rugby Building Society Thank you for taking the time to provide us with this encouraging feedback. It’s great to hear the staff are consistently helpful, friendly and professional, that’s exactly the type of service we aim to provide to for our members every time they get in touch. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 3rd January 2025

30 Month Fixed Rate Bond

When my two year fixed rate bond expired I needed a new investment product and this is perfect. The customer service I have received, both by letter and by telephone, has been swift, friendly and efficient. Reviewed on: 26th April 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 28th April 2023

Great Service

Very informative honest customer service. Reviewed on: 25th April 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 26th April 2023

Lowered interest rate when others are increasing!

The Hinckley and Rugby BS only launched this account paying 4.75% interest less than 3 months ago. Now I’m informed that the rate is being reduced to 4.25%. This is at a time when all other banks and Building societies are increasing their rates. My view is that this was a deliberate higher rate initially to attract new customers and they intended all along to reduce the rate shortly afterwards. Of course they will rely on the fact that 4.25% is still a good rate and customers can’t be bothered to close their accounts. Disgusting and unethical strategy. Reviewed on: 21st April 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to provide feedback, we would like to request that you contact our complaints team at [email protected] to discuss the concerns you have raised further Response date: 26th April 2023

All good

Helpful and informative attention from staff. Good follow up by e mail. Reviewed on: 21st April 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 24th April 2023

Prompt and personal

The old fashioned, face to face service has been a delight. Opening the account was easy and each part of the process has been completed quickly. The communication along the way has been exemplary. Reviewed on: 19th April 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 24th April 2023

Efficient service, good savings product.

Application form provided very quickly by post, simple to complete and return to a branch office. Received a phone call within 48 hours with a security question from a staff member at the branch office and the account was then opened and passbook received just a few days later. Great to be able to deal with local staff by phone. Very happy with the savings rate offered. Reviewed on: 19th April 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 24th April 2023

Excellent experience

I opened a new savings account. The process was very straight-forward. The staff were friendly, efficient and took care to explain the account to me. The new pass book arrived with a couple of days. Overall it was an excellent service. Reviewed on: 19th April 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 24th April 2023

Service

EXCELLENT SERVICE FROM HInckley & Rugby telephone customer service. Reviewed on: 19th April 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 19th April 2023

Grandchildren savings account

Excellent and informative service. A breath of fresh air actually having a face to face conversation with a human being. Thankyou Gary and Jamie for your help setting up grandchild’s savings account. Reviewed on: 18th April 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 19th April 2023

Excellent Service

Excellent service and very good rate on regular savings. Reviewed on: 18th April 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 19th April 2023

Do you have a different Hinckley & Rugby Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Limited Access Saver
from Nationwide 4.38 from 8 reviews
Internet Saver
from Tesco Bank 3.25 from 21 reviews
Savings
from Gatehouse Bank 3.50 from 12 reviews

There's still more to see!

Hinckley & Rugby Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

Hinckley & Rugby Building Society: Savings reviews

43% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Hinckley & Rugby Building Society Savings reviews (1327)

Staff always helpful, friendly and professional

30 Month Fixed Rate Bond

Great Service

Lowered interest rate when others are increasing!

All good

Prompt and personal

Efficient service, good savings product.

Excellent experience

Service

Grandchildren savings account

Excellent Service

Do you have a different Hinckley & Rugby Building Society product?

There's still more to see!

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024