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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.8 (1364 reviews)

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4.81

Based on 1,364 reviews, last reviewed 8th Apr 2025

90% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Spalding branch helpful, efficient & friendly. Allways find Spalding branch helpful, efficient & friendly. I appreciate the fact that I can telephone the branch direct, very good customer service. Reviewed on: 8th April 2025

Latest lowest rating:

1

Disgraceful service, waiting for complaints team. Opened a postal isa account as I live in the North....I have since learned that they do not provide prepaid envelopes to enable me to operate my posta... Read more Reviewed on: 6th March 2025

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hinckley & Rugby Building Society Savings reviews (1364)

Review of the Hinckley & Rugby Building Society, Savings:

Really nice person, excellent customer service,

Really nice person, excellent customer service, Reviewed on: 23rd February 2025

Reply from Hinckley & Rugby Building Society Hi Paul Thank you for taking the time to review our services. It’s great to hear you were happy with our people and the way you were served by our team in South Wigston. Should you need any further assistance please do not hesitate to get in touch. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 5th March 2025

Spalding branch helpful, efficient & friendly.

Allways find Spalding branch helpful, efficient & friendly. I appreciate the fact that I can telephone the branch direct, very good customer service. Reviewed on: 8th April 2025

Excellent personal service

A pleasure to deal with from start to finish, Liam Hollis was quick to answer the phone and assist with some issues regarding account opening. Reviewed on: 7th April 2025

Overall very good.

Overall very good. Stuff at the brunch and telephone service are very helpful and polit . Reviewed on: 5th April 2025

Liam is very knowledgeable and helpful

Liam is very knowledgeable and helpful Reviewed on: 3rd April 2025

Contacted the H&R online chat regarding a new ISA.

Contacted the H&R by online chat regarding a new ISA. I was quickly contacted by the South Wigston branch arranged meeting and the ISA books are being posted all in the same day. Exceptional service. Thank you and well done. Reviewed on: 3rd April 2025

Opening Saving Accounts

Clear information and very effective opening our accounts Reviewed on: 3rd April 2025

Natalie in Lutterworth was helpful, friendly and eff...

Natalie in Lutterworth was helpful, friendly and efficient. Reviewed on: 3rd April 2025

I WAS DEALT WITH A PLEASING, WELCOMEING, MANNER,VERY...

I WAS DEALT WITH A PLEASING, WELCOMEING, MANNER,VERY CLEAR EXPLANATIONS AND ACHIEVED ALL THAT WAS NEEDED Reviewed on: 2nd April 2025

Great Service!

We always like to go into the South Wigston branch as the staff are very helpful. Marie & Rita fully explained the accounts we could transfer our money into. They were both extremely knowledgable about the accounts available to us. Many Thanks Reviewed on: 1st April 2025

Convenient being local.

Convenient being local. Quick efficient & very helpful staff in the branch Reviewed on: 29th March 2025

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