M&S Bank - Marks and Spencer reviews

M&S Bank - Marks and Spencer reviews
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FCA approved and regulated
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Manage your account or policy via an app or website
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24/7 customer support via phone, live chat or social media
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Provides paperless statements and documents
Review summary
People rate this company as Poor based on 614 product reviews
Latest positive rating
a great product, shame they are discontinuing it
a great product, shame they are discontinuing it

Latest negative rating
I'm having trouble getting online banking.
I'm having trouble getting online banking. My son tried (I'm 87) he said it's a terrible website. I phoned ON SATURDAY to set it up,... I'm having trouble getting online banking. My son tried (I'm 87) he said it's a terrible website. I phoned ON SATURDAY to set it up, your rep couldn't help, I asked for a manager, your rep said a supervisor would phone me in 30 mins to 1 hour, It is Tuesday . No-one has phoned. All i want is internet banking with my M&S. credit card It's easy with my Nationwide current account. What's wrong with M&S? Read more Read less

About M&S Bank - Marks and Spencer
M&S Bank launched in 2012, on the foundations of M&S Money.
Marks & Spencer first financial product was launched in 1985 - the M&S Chargecard. Today, M&S Bank has grown from only offering one card to a financial services provider with a wide range products.
M&S Bank offer a range of loans, savings and general insurance products.
M&S Bank - Marks and Spencer at a glance
Reviews for M&S Bank - Marks and Spencer
Showing 11 of 614 company reviews • Last reviewed within 7 days
I'm having trouble getting online banking.
I'm having trouble getting online banking. My son tried (I'm 87) he said it's a terrible website. I phoned ON SATURDAY to set it up,... I'm having trouble getting online banking. My son tried (I'm 87) he said it's a terrible website. I phoned ON SATURDAY to set it up, your rep couldn't help, I asked for a manager, your rep said a supervisor would phone me in 30 mins to 1 hour, It is Tuesday . No-one has phoned. All i want is internet banking with my M&S. credit card It's easy with my Nationwide current account. What's wrong with M&S? Read more Read less
Very Disappointed.
Very Disappointed. Would Not Recommend I ordered Singapore Dollars and Indonesian Rupiah online through the M&S preferential rate service a week before my trip. I... Very Disappointed. Would Not Recommend I ordered Singapore Dollars and Indonesian Rupiah online through the M&S preferential rate service a week before my trip. I received a confirmation email with the date, time, and specific store location for collection. When I arrived at the store, the manager informed me they did not have the currency. Rather than offering a solution, I was told I’d have to check other stores myself to find it, incredibly unhelpful and unacceptable given I had a confirmed order. As a result, I had to travel abroad without any local currency, which caused unnecessary stress at the start of my trip. To make matters worse, I submitted a formal complaint, and M&S have yet to respond. This lack of accountability and poor customer service was very disappointing. Based on this experience, I would NOT recommend using M&S for currency exchange. Read more Read less
Products from M&S Bank - Marks and Spencer
Credit card
by M&S Bank - Marks and SpencerWith the M&S credit card, you can get 0% interest on purchases and balance transfers for a period of time. You can shop with your M&S credit card in millions...
Credit card
by M&S Bank - Marks and SpencerWith the M&S credit card, you can get 0% interest on purchases and balance transfers for a period of time. You can shop with your M&S credit card in millions...
Current Account
by M&S Bank - Marks and SpencerM&S Bank no longer offers current accounts.
Current Account
by M&S Bank - Marks and SpencerM&S Bank no longer offers current accounts.
Car insurance
by M&S Bank - Marks and SpencerM&S Bank car insurance is arranged and administered by BSL limited using a panel of insurers. If you need to make a claim, you get a personal claims manager to...
Car insurance
by M&S Bank - Marks and SpencerM&S Bank car insurance is arranged and administered by BSL limited using a panel of insurers. If you need to make a claim, you get a personal claims manager to...
Personal loan
by M&S Bank - Marks and SpencerWith an M&S personal loan you can borrow between £1,000 and £25,000. You can repay your loan over a period of 12 to 84 months and there are no set...
Personal loan
by M&S Bank - Marks and SpencerWith an M&S personal loan you can borrow between £1,000 and £25,000. You can repay your loan over a period of 12 to 84 months and there are no set...
Home insurance
by M&S Bank - Marks and SpencerM&S home insurance is underwritten by Aviva Insurance Limited. M&S home insurance offers cover for building and contents together or you can buy them separately. If you make a claim...
Home insurance
by M&S Bank - Marks and SpencerM&S home insurance is underwritten by Aviva Insurance Limited. M&S home insurance offers cover for building and contents together or you can buy them separately. If you make a claim...
Pet insurance
by M&S Bank - Marks and SpencerM&S pet insurance offers a range of policies and you can choose the cover level that's right for you both. M&S offer a discount for multi-pet cover. Policies can protect...
Pet insurance
by M&S Bank - Marks and SpencerM&S pet insurance offers a range of policies and you can choose the cover level that's right for you both. M&S offer a discount for multi-pet cover. Policies can protect...
Travel Money
by M&S Bank - Marks and SpencerBefore we go off on our holiday, there's always a last minute dash for some travel money! With more and more options available, it really does pay to do a...
Travel Money
by M&S Bank - Marks and SpencerBefore we go off on our holiday, there's always a last minute dash for some travel money! With more and more options available, it really does pay to do a...
Monthly Saver
by M&S Bank - Marks and SpencerOur M&S Bank (Marks and Spencer) monthly saver reviews can help you to find out what life as a M&S Bank customer is really like. And if you have experience...
Monthly Saver
by M&S Bank - Marks and SpencerOur M&S Bank (Marks and Spencer) monthly saver reviews can help you to find out what life as a M&S Bank customer is really like. And if you have experience...
Travel Insurance
by M&S Bank - Marks and SpencerDo you buy travel insurance before going abroad? There are hundreds of different travel insurance policies on the market, all designed to help you stay protected while travelling...and giving you...
Travel Insurance
by M&S Bank - Marks and SpencerDo you buy travel insurance before going abroad? There are hundreds of different travel insurance policies on the market, all designed to help you stay protected while travelling...and giving you...
Investments
by M&S Bank - Marks and SpencerM&S Bank - Marks and Spencer investment reviews from our Smart Money People can help you to get the inside track on what having a portfolio with M&S Bank -...
Investments
by M&S Bank - Marks and SpencerM&S Bank - Marks and Spencer investment reviews from our Smart Money People can help you to get the inside track on what having a portfolio with M&S Bank -...
Cash ISA
by M&S Bank - Marks and SpencerYou can apply for an M&S Bank cash ISA online, over the phone or by post. You can choose an M&S Cash ISA that’s fixed for one, two or three...
Cash ISA
by M&S Bank - Marks and SpencerYou can apply for an M&S Bank cash ISA online, over the phone or by post. You can choose an M&S Cash ISA that’s fixed for one, two or three...
Everyday Savings
by M&S Bank - Marks and SpencerM&S Bank - Marks and Spencer savings reviews can help you to find out more about life at M&S Bank - Marks and Spencer. How easy is it to contact...
Everyday Savings
by M&S Bank - Marks and SpencerM&S Bank - Marks and Spencer savings reviews can help you to find out more about life at M&S Bank - Marks and Spencer. How easy is it to contact...
Fixed Rate Savings
by M&S Bank - Marks and SpencerM&S Bank - Marks and Spencer savings reviews can help you to find out more about life at M&S Bank - Marks and Spencer. How easy is it to contact...
Fixed Rate Savings
by M&S Bank - Marks and SpencerM&S Bank - Marks and Spencer savings reviews can help you to find out more about life at M&S Bank - Marks and Spencer. How easy is it to contact...
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