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M&S Bank - Marks and Spencer reviews

M&S Bank - Marks and Spencer Logo
Rated Average • 3.01/5

M&S Bank - Marks and Spencer reviews

Unverified business Last reviewed within 7 days
Write a review
  • FCA approved and regulated
    FCA approved and regulated
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • 24/7 customer support via phone, live chat or social media
    24/7 customer support via phone, live chat or social media
  • Provides paperless statements and documents
    Provides paperless statements and documents

Review summary

People rate this company as Average based on 653 product reviews

Average score of 3.01/5
5 star
30%
4 star
11%
3 star
4%
2 star
5%
1 star
50%

Latest positive rating

5.00/5

Fab fab great easy to use,helpfull love this loyal c...

Fab fab great easy to use,helpfull love this loyal customer

{"display":"Alison Rose","slug":"user1783537885","deleted_at":null,"created_at":"2026-07-08T19:11:25.000000Z","updated_at":"2026-07-08T19:11:25.000000Z","biography":null,"tagline":null,"gender":"","rank":null,"first_name":"Alison","last_name":"Rose","full_name":"Alison Rose","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1728370.png"}}'s avatar
Cash ISA
Alison Rose 14th July 2026

Latest negative rating

1.00/5

Will never recommand any one .

Will never recommand any one .they carried hard check on my file after 4 days they refuse my application .what a waste of time and mark on credit file .

{"display":"Usman","slug":"user1786085100","deleted_at":null,"created_at":"2026-08-07T06:45:00.000000Z","updated_at":"2026-08-07T06:45:00.000000Z","biography":null,"tagline":null,"gender":null,"rank":null,"first_name":"Usman","last_name":"","full_name":"Usman","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Personal loan
Usman 7th August 2026
See more reviews for M&S Bank - Marks and Spencer products

About M&S Bank - Marks and Spencer

M&S Bank launched in 2012, on the foundations of M&S Money.

Marks & Spencer first financial product was launched in 1985 - the M&S Chargecard. Today, M&S Bank has grown from only offering one card to a financial services provider with a wide range products.

M&S Bank offer a range of loans, savings and general insurance products.

M&S Bank - Marks and Spencer at a glance

Contact details

Phone
0345 600 5860
Main address
M&S Bank, PO Box 325, Wymondham, NR18 8GW
Social media

Reviews for M&S Bank - Marks and Spencer

Showing 11 of 653 company reviews • Last reviewed within 7 days

Will never recommand any one .

Personal loan • 7th August 2026

Will never recommand any one .they carried hard check on my file after 4 days they refuse my application .what a waste of time and mark on credit file .

{"display":"Usman","full_name":"Usman","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Terrible • 1.00/5
Read more product reviews

Fab fab great easy to use,helpfull love this loyal c...

Cash ISA • 14th July 2026

Fab fab great easy to use,helpfull love this loyal customer

{"display":"Alison Rose","full_name":"Alison Rose","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1728370.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    Goddess and honestly explanation

    Goddess and honestly explanation

    {"display":"Guy Chamberlain","full_name":"Guy Chamberlain","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1595476.png"}}'s avatar
  • 2.00/5

    CAUTIOUS

    Too caught up in scams to trust a long time customer without issues to fight for higher credit limit than offered. Blames others & not... Too caught up in scams to trust a long time customer without issues to fight for higher credit limit than offered. Blames others & not supportive to their customer. Pass the buck comes to mind, yes v.g. at that. Read more Read less

    {"display":"Le Dona","full_name":"Le Dona","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1072113.png"}}'s avatar
    Credit card
    Le Dona 2nd July 2026
  • 5.00/5

    Helpful and friendly

    Always helpful with queries. Team members are friendly and welcoming, they listen patiently and provide clear and concise responses and very quickly. They do not... Always helpful with queries. Team members are friendly and welcoming, they listen patiently and provide clear and concise responses and very quickly. They do not overload you with emails and texts, they only contact you when necessary. Read more Read less

    {"display":"Jean","full_name":"Jean","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit card
    Jean 15th June 2026
  • 5.00/5

    I had a great offer when I joined - a £40 voucher.

    I had a great offer when I joined - a £40 voucher. Customer service also amazing.

    {"display":"N S","full_name":"N S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit card
    N S 13th June 2026
  • 1.00/5

    Rejected for an M&S Credit Card

    I applied for a credit card and got turned down.. No one at M&S Bank was able to explain why. My credit score is excellent... I applied for a credit card and got turned down.. No one at M&S Bank was able to explain why. My credit score is excellent and I was pre-approved for the card! Read more Read less

    {"display":"A B","full_name":"A B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit card
    A B 13th June 2026
  • 5.00/5

    Excellent overall product and customer service.

    Excellent overall product and customer service.

    {"display":"P K","full_name":"P K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit card
    P K 12th June 2026
  • 4.00/5

    Great app and understand people’s needs

    Great app and understand people’s needs

    {"display":"Anthony","full_name":"Anthony","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit card
    Anthony 12th June 2026
  • 5.00/5

    Excellent service and good benefits, also vouchers

    Excellent service and good benefits, also vouchers

    {"display":"Jane","full_name":"Jane","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit card
    Jane 12th June 2026
  • 5.00/5

    Brilliant Company!!!

    Been with M&S bank for years. Brilliant company! They really value their customers.

    {"display":"Carrieanne","full_name":"Carrieanne","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit card
    Carrieanne 11th June 2026

    Products from M&S Bank - Marks and Spencer
    Showing products offered by M&S Bank - Marks and Spencer

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