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Mansfield Building Society: Savings reviews

View other Mansfield Building Society products
4.52
Based on 876 reviews, last reviewed 23rd Apr 2025
71% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
72%
See only 4 star reviews
17%
See only 3 star reviews
6%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Excellent products and customer service. Excellent products and customer service. Electronic payment for withdrawals is a facility which would improve the offering. further. Reviewed on: 23rd April 2025
Phillip's avatar
Phillip

Latest lowest rating:

1

Very slow and old fashioned. Very slow and old fashioned. IT systems are not good and need upgrading. Far too much reliance on paperwork Reviewed on: 21st January 2025
Malcolm Chester's avatar
Malcolm Chester
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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (876)

Review of the Mansfield Building Society, Savings:

Mansfield Building Society New Customer

5
New customer to Mansfield BS and, to date, received excellent, efficient service. Staff extremely helpful, prompt and polite when telephone advice required. Reviewed on: 18th February 2025
Anon's avatar
Anon

In branch service review

5
Convenience, helpful friendly staff. Reviewed on: 28th March 2025

In branch service review

5
Easy to open accounts, friendly staff, very helpful, good rates - competitive. Reviewed on: 28th March 2025

In branch service review

5
Very good service and pleasant staff. Reviewed on: 28th March 2025

Passbook

5
Kept passbook, welcoming, friendly. Absolutely amazing every time Reviewed on: 26th March 2025
Richard W's avatar
Richard W

Always had very positive experiences at the Mansfiel...

5
Always had very positive experiences at the Mansfield, with very good interest rates, but unfortunately, I no longer live in Notts and it’s now getting too difficult to keep driving over to carry on business with them. Reviewed on: 24th March 2025
Lynne W's avatar
Lynne W

Just entering prize draw more characters to fill space

5
Just entering prize draw more characters to fill space Reviewed on: 24th March 2025
First L's avatar
First L

Easy to understand the member of staff who assisted...

5
Easy to understand the member of staff who assisted me was excellent Reviewed on: 24th March 2025
Keith D's avatar
Keith D

Ideal place to save for a rainy-day pot of money.

5
Good saving rates, website a bit Spartan but doing what it needs to do, so I am not really complaining. The paperwork/process to prove my address when applying for the account was a bit annoying; but things got there in the end. Of course, there is no mobile app; but I would rather keep the higher rates of savings as is currently the case. So, as the title says, for long term deposits, ideal place for me. Reviewed on: 23rd March 2025
Laurent 's avatar
Laurent

My Mansfield Experience

3
The savings product I hold follows the base rate so it is not the best place for my money in terms of savings rate where other providers offer a higher rate. The lack of app and difficulty to see how much money I have in my account is a negative. Offering an app would be good and could be offered alongside the physical book as I understand other customers may prefer to keep the book. The customer service when I have rung up is very good. Reviewed on: 22nd March 2025
Jacob M's avatar
Jacob M

The Staff of MBS

5
I have received this on behalf of my wife who has dementia and is now in a care home. I have gone though many financial difficulties such as Power of Attorney and ending her accounts, tranferring money between accounts in the BS and to bank acounts. There have been many complications and the staff, all of them, have always been patient, helpful and tried to resolve asap those problems where we disagreed, such as which PoA was appropriate for a particular problem. They're a great bunch of people and Mansfield is fortunate to have them. Reviewed on: 21st March 2025
Michael J's avatar
Michael J

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