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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.55 (918 reviews)

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4.55

Based on 918 reviews, last reviewed 13th May 2025

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

73%

16%

Latest highest rating:

5

Very smooth and problem free support by excellent kn... Very smooth and problem free support by excellent knowledgeable staff. Reviewed on: 13th May 2025

Latest lowest rating:

1

Very slow and old fashioned. Very slow and old fashioned. IT systems are not good and need upgrading. Far too much reliance on paperwork Reviewed on: 21st January 2025

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (918)

Review of the Mansfield Building Society, Savings:

Mansfield could do better

Mansfield tend to offer lower rates than on the market and have a habit of updating issues with better rates and leaving earlier issues behind.. Staff are ok but getting through by phone in chesterfield can be an annoying problem. Reviewed on: 23rd February 2024

Reply from Mansfield Building Society Thank you for your feedback. We do regularly review our rates to ensure we offer fair value and react to market conditions, however we’re sorry to hear that on this occasion we didn’t meet your rate expectations. Our Chesterfield branch telephone number can be answered by all branch colleagues to process customer calls as quickly and as effectively as possible. However, colleagues may sometimes be busy serving customers within the branch and/or dealing with high volumes of other enquiries. If you’re having difficulty getting through, you can either leave us a voicemail or enquire online through our website and ask for a call back at a specific time. Response date: 14th March 2024

Very smooth and problem free support by excellent kn...

Very smooth and problem free support by excellent knowledgeable staff. Reviewed on: 13th May 2025

Mansfied Building Society are a real gem.

Being able to speak to knowledgeable people directly is so important to me. Staff who know their products and work without a script is just so valuable when compared to my other experiences with other financial institutions. Reviewed on: 13th May 2025

Moved some money for a better interest rate, quick a...

Moved some money for a better interest rate, quick and easy Reviewed on: 12th May 2025

Staff are always pleasant and helpful.

Staff are always pleasant and helpful. They take time to make sure I understand everything. Reviewed on: 12th May 2025

Informative, personal approach

I had direct email exchanges with one person at the building society, which ensured I was kept well informed and received consistent messages. It felt like a personal approach, which was much appreciated. Reviewed on: 10th May 2025

Easy account opening good comms_

Easy account opening good comms_ Reviewed on: 7th May 2025

Great service and people

As a loyal customer of the Society for many years I have always received a very friendly and professional service from the staff at the Society. It’s so nice to be treated as a person rather than just a number on an account. Reviewed on: 6th May 2025

No hassle and good service.

No hassle and good service. Always a competititve interest rate and helpful and professional service from the staff. Reviewed on: 6th May 2025

Excellent service.

Excellent service , business was conducted without a hitch. Reviewed on: 6th May 2025

In branch service review

I can't fault the service I have received at the Chesterfield Branch from friendly and efficient staff. The regular savings accounts are excellent in form and rewards which also applies to its ISA. Reviewed on: 29th April 2025

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