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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.39 (870 reviews)

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4.38

Based on 870 reviews, last reviewed 11th Mar 2025

1533% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

70%

17%

Latest highest rating:

5

They are the best on various areas like both Mobile... They are the best on various areas like both Mobile Application and Customer Value. Reviewed on: 11th March 2025

Latest lowest rating:

1

So far an absolute joke of an establishment. So far an absolute joke of an establishment. I'm honestly stunned this is the same bank that is supposed to be regarded so highly for customer service... Read more Reviewed on: 27th February 2025

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide FlexAccount reviews (870)

Review of the Nationwide, FlexAccount:

I have been a Nationwide customer since my parents j...

I have been a Nationwide customer since my parents joined me up. 46 years ago. I have always found them to be superb in their customer service, and the simplicity of their products for my needs. I like the fact that the Flex account is very straight forward, and there are no added fees. Reviewed on: 7th March 2025

A current account with many benefits, breakdown car...

A current account with many benefits, breakdown car assistance, travel insurance or mobile insurance Reviewed on: 12th June 2024

I have been with them many years and love that they...

I have been with them many years and love that they do not have shareholders except the customers. It makes them value for money and customers are getting a cashback this year. Reviewed on: 11th June 2024

Never had a problem with this service.

Never had a problem with this service. All payments have always arrived on time and, as for in-bank dealings, staff have been friendly. Reviewed on: 4th June 2024

Been with them for over 30 years

Been with them for over 30 years, never had a problem with them Reviewed on: 2nd June 2024

I've been banking with nationwide for over two years...

I've been banking with nationwide for over two years now after regularly switching accounts for the switch bonuses. Even with switch incentives from other banks I haven't been convinced to move away from nationwide. Customer service has always been great & available products regularly competitive Reviewed on: 28th May 2024

Very good bank I have had no problems at all.

Very good bank I have had no problems at all. Very friendly staff in branch and on the phone. Reviewed on: 28th May 2024

I switched from metro bank to nationwide and the sup...

I switched from metro bank to nationwide and the support I had was fantastic. We had a few admin errors but I was well looked after by the team in our local nationwide. Reviewed on: 28th May 2024

Great personal service

Although I do use the Nationwide banking app, I love that I can do my banking at my local branch where I can talk to real people face to face, The staff are so helpful, knowledgeable and friendly, and it's so nice to see how they go the extra mile for their elderly or less able customers. Reviewed on: 25th May 2024

I love how they give the fairer share payment

I love how they give the fairer share payment Reviewed on: 25th May 2024

Mutual bonus

Since my wife and I switched to them we've had £125 each for switching and for the last 2 y3ars they've paid a £100 bonus to members. As they don't have shareholders members benefit from the profits. Reviewed on: 24th May 2024

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