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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.41 (909 reviews)

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4.41

Based on 909 reviews, last reviewed 19th Apr 2025

2567% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

70%

17%

Latest highest rating:

5

Easy to change account type Always received a good service from Nationwide. When the account we held was no longer appropriate for us, staff informed us how to change the account... Read more Reviewed on: 19th April 2025

Latest lowest rating:

1

If I could give no stars, I would! If I could give no stars, I would! Absolutely incompetent, functionally locked accounts because they failed the set up properly, app and internet bank... Read more Reviewed on: 1st April 2025

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide FlexAccount reviews (909)

Review of the Nationwide, FlexAccount:

They need to get with the times

I opened a bank account to keep an eye on my mortgage and make it easier to make overpayments. You can't pay cheques in through the app unlike Barclays, our nearest branch is quite some way away, things aren't that much easier doing anything and ringing them you are on hold for ages, employ more staff and update your technology! Reviewed on: 1st June 2023

Easy to change account type

Always received a good service from Nationwide. When the account we held was no longer appropriate for us, staff informed us how to change the account type easily & simply online. This process was then incredibly quick to implement. Reviewed on: 19th April 2025

The flexaccount is a reliable standard current account

The flexaccount is a reliable standard current account, I usually have one open in case I need it. Reviewed on: 18th April 2025

Best current account, exactly what I need

Best current account, exactly what I need Nd easy to manage all my needs on their app Reviewed on: 17th April 2025

Switching to Nationwide was one of the smartest move

Switching to Nationwide was one of the smoothest banking experiences I’ve had. I took advantage of their switch offer, and everything—from the account transfer to receiving the reward—was seamless and well-communicated. The app is user-friendly, and their customer service has been consistently responsive and helpful. It’s refreshing to bank with an institution that feels both modern and trustworthy. Definitely recommended for anyone considering a change! Reviewed on: 16th April 2025

Great app and an actual branch in my town!

Great app and an actual branch in my town! Staff in branch are friendly, professional and helpful and provide an excellent service in a diverse community. Good products with my account, insurances etc save a lot of time, money and hassle. Reviewed on: 10th April 2025

Always been there when needed and customer service i...

Always been there when needed and customer service is excellent Reviewed on: 6th April 2025

Best bank

Have enjoyed good service. They are very efficient and prompt Reviewed on: 3rd April 2025

The Nationwide has gone down hill

The Nationwide has gone down hill and make great play about being a mutual but cannot compete with the smaller new banks on their interest rates as they are very inefficient. They have been giving bonuses to some customers in a unfair way instead of paying higher interest rates. They also have some headline rate accounts to make people believe they pay high rates but you can only invest spall amounts in these accounts. Reviewed on: 3rd April 2025

Always very helpful , polite and efficient.

Always very helpful , polite and efficient. Any issues are sorted out promptly and with extra courtesy Reviewed on: 3rd April 2025

Excellent access through local branch.

Excellent access through local branch... so important to speak to real person. Plus easy to use banking app giving best both worlds. Great insurance cover albeit fee has increased over last couple years. Reviewed on: 2nd April 2025

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