Write a review

Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.4 (905 reviews)

View other Nationwide products

4.40

Based on 905 reviews, last reviewed 10th Apr 2025

3800% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

70%

17%

Latest highest rating:

5

Great app and an actual branch in my town! Great app and an actual branch in my town! Staff in branch are friendly, professional and helpful and provide an excellent service in a diverse commun... Read more Reviewed on: 10th April 2025

Latest lowest rating:

1

If I could give no stars, I would! If I could give no stars, I would! Absolutely incompetent, functionally locked accounts because they failed the set up properly, app and internet bank... Read more Reviewed on: 1st April 2025

Read all reviews See your review

About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide FlexAccount reviews (905)

Review of the Nationwide, FlexAccount:

Your Reliable Financial Companion for Flexibility and Convenience

Nationwide Bank has been my trusted financial companion for years, thanks to their exceptional FlexAccount product. The flexibility and convenience it offers have simplified my banking experience and exceeded my expectations. With Nationwide Bank, managing my finances has never been easier. Their user-friendly online banking platform provides seamless access to my account, allowing me to effortlessly track transactions, set up payments, and stay in control of my finances. The convenience they offer truly makes a difference in my day-to-day life. What sets Nationwide Bank apart is their commitment to customer satisfaction. The knowledgeable and friendly staff go above and beyond to address any queries or concerns I may have, ensuring that I receive the support I need. Their dedication to delivering excellent customer service is truly commendable. Nationwide Bank can be described as trustworthy, reliable, and customer-centric. They prioritize transparency and provide clear information about fees, charges, and account benefits. This level of openness builds trust and fosters a strong relationship with their customers. I wholeheartedly recommend Nationwide Bank's FlexAccount to anyone seeking a reliable and convenient current account. Their commitment to providing a superior banking experience, coupled with their exceptional customer service, makes them a standout choice for individuals and families alike. Reviewed on: 21st June 2023

Great app and an actual branch in my town!

Great app and an actual branch in my town! Staff in branch are friendly, professional and helpful and provide an excellent service in a diverse community. Good products with my account, insurances etc save a lot of time, money and hassle. Reviewed on: 10th April 2025

Always been there when needed and customer service i...

Always been there when needed and customer service is excellent Reviewed on: 6th April 2025

Best bank

Have enjoyed good service. They are very efficient and prompt Reviewed on: 3rd April 2025

The Nationwide has gone down hill

The Nationwide has gone down hill and make great play about being a mutual but cannot compete with the smaller new banks on their interest rates as they are very inefficient. They have been giving bonuses to some customers in a unfair way instead of paying higher interest rates. They also have some headline rate accounts to make people believe they pay high rates but you can only invest spall amounts in these accounts. Reviewed on: 3rd April 2025

Always very helpful , polite and efficient.

Always very helpful , polite and efficient. Any issues are sorted out promptly and with extra courtesy Reviewed on: 3rd April 2025

Excellent access through local branch.

Excellent access through local branch... so important to speak to real person. Plus easy to use banking app giving best both worlds. Great insurance cover albeit fee has increased over last couple years. Reviewed on: 2nd April 2025

Great and super helpful.

Nationwide are so easy to deal with. The online banking app is simple and easy to use. When I’ve needed to talk on the phone I’ve got through quickly and they have been super helpful. In branch is the same. Helpful, friendly and knowledgeable Reviewed on: 2nd April 2025

Great customer focused assistance

Very good information & excellent customer service Reviewed on: 2nd April 2025

Bless you nationwide for staying on the High St

Bless you nationwide for promising not to shut my local branch till at least 2028 xx Reviewed on: 2nd April 2025

Great site, easy to use...

Great site, easy to use In branch, staff helpful and friendly Reviewed on: 2nd April 2025

Do you have a different Nationwide product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

M Plus Account
from Virgin Money 3.46 from 19 reviews
Classic Account
from Bank of Scotland 3.91 from 111 reviews
Student Current Account
from TSB 4.19 from 6 reviews

There's still more to see!

Nationwide has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub