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Nationwide: FlexAccount reviews

4.41
Based on 913 reviews, last reviewed 27th May 2025
36% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
70%
See only 4 star reviews
17%
See only 3 star reviews
4%
See only 2 star reviews
1%
See only 1 star reviews
8%

Latest highest rating:

5

17 years a customer and very happy 17 years a customer and very happy Reviewed on: 27th May 2025
Neil H's avatar
Neil H

Latest lowest rating:

1

If I could give no stars, I would! If I could give no stars, I would! Absolutely incompetent, functionally locked accounts because they failed the set up properly, app and internet bank... Read more Reviewed on: 1st April 2025
Phoebe Pallotti's avatar
Phoebe Pallotti

About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide FlexAccount reviews (913)

Review of the Nationwide, FlexAccount:

Your Reliable Financial Companion for Flexibility and Convenience

5
Nationwide Bank has been my trusted financial companion for years, thanks to their exceptional FlexAccount product. The flexibility and convenience it offers have simplified my banking experience and exceeded my expectations. With Nationwide Bank, managing my finances has never been easier. Their user-friendly online banking platform provides seamless access to my account, allowing me to effortlessly track transactions, set up payments, and stay in control of my finances. The convenience they offer truly makes a difference in my day-to-day life. What sets Nationwide Bank apart is their commitment to customer satisfaction. The knowledgeable and friendly staff go above and beyond to address any queries or concerns I may have, ensuring that I receive the support I need. Their dedication to delivering excellent customer service is truly commendable. Nationwide Bank can be described as trustworthy, reliable, and customer-centric. They prioritize transparency and provide clear information about fees, charges, and account benefits. This level of openness builds trust and fosters a strong relationship with their customers. I wholeheartedly recommend Nationwide Bank's FlexAccount to anyone seeking a reliable and convenient current account. Their commitment to providing a superior banking experience, coupled with their exceptional customer service, makes them a standout choice for individuals and families alike. Reviewed on: 21st June 2023

17 years a customer and very happy

5
17 years a customer and very happy Reviewed on: 27th May 2025

Fantastic building society, Best decision to switch

5
Fantastic building society, best thing I ever did was switch over to them many years ago now. II've received fair sharer payments from them yearly, as well as other monetary opportunities from them, I have been with 3 different banks/building society's and this by far for me personally is the best one that gives back to its members Reviewed on: 23rd May 2025

Excellent customer service, no fees and cash bonuses

5
Excellent customer service, no fees and cash bonuses Reviewed on: 22nd April 2025

Excellent product

5
Excellent product, easy to use app, and I recently received a £50 loyalty bonus or something like that Reviewed on: 19th April 2025

Easy to change account type

5
Always received a good service from Nationwide. When the account we held was no longer appropriate for us, staff informed us how to change the account type easily & simply online. This process was then incredibly quick to implement. Reviewed on: 19th April 2025

The flexaccount is a reliable standard current account

4
The flexaccount is a reliable standard current account, I usually have one open in case I need it. Reviewed on: 18th April 2025

Best current account, exactly what I need

5
Best current account, exactly what I need Nd easy to manage all my needs on their app Reviewed on: 17th April 2025

Switching to Nationwide was one of the smartest move

5
Switching to Nationwide was one of the smoothest banking experiences I’ve had. I took advantage of their switch offer, and everything—from the account transfer to receiving the reward—was seamless and well-communicated. The app is user-friendly, and their customer service has been consistently responsive and helpful. It’s refreshing to bank with an institution that feels both modern and trustworthy. Definitely recommended for anyone considering a change! Reviewed on: 16th April 2025

Great app and an actual branch in my town!

5
Great app and an actual branch in my town! Staff in branch are friendly, professional and helpful and provide an excellent service in a diverse community. Good products with my account, insurances etc save a lot of time, money and hassle. Reviewed on: 10th April 2025

Always been there when needed and customer service i...

5
Always been there when needed and customer service is excellent Reviewed on: 6th April 2025

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