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Newbury Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.77 (1277 reviews)

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4.77

Based on 1,277 reviews, last reviewed 12th Apr 2025

54% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Excellent Service So nice to still have a building society/bank with a branch that you can still visit. Excellent service this week from Jessica this week in the Abingd... Read more Reviewed on: 12th April 2025

Latest lowest rating:

2

On on completion day there were problems... On completion day, additional documents were needed from our conveyancer although we received a welcome email the day before telling us everything was... Read more Reviewed on: 14th February 2025

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About this product

Buying a house is an exciting step in anyone’s life, but securing the right mortgage product can be a difficult part of the process. We collect Newbury Building Society mortgage reviews to help you make an informed decision when choosing a mortgage lender.

Newbury Building Society is an independent, mutual building society, offering a wide variety of mortgage products. When searching through mortgage options, make sure you’re confident that you understand the terms, conditions and interest rates. Always contact the lender or an independent advisor if you need help understanding your options.

Are you interested in Newbury Building Society mortgages? Find out what homeowners have to say about their experience with the lender by reading our reviews. Learn which product they currently have and whether they have been satisfied with their choice. Find out more about the application process and how supportive the lender is with its customers. Be confident in your mortgage lender by reading our Newbury Building Society mortgage reviews.

Did Newbury Building Society help you purchase your home? Share your experience with others on Smart Money People. Tell us about the application process: did it run smoothly or were there perhaps more hurdles than you’d anticipated? Was the mortgage process easy to understand? Has the lender kept you informed of any important mortgage news or changes? Would you recommend the lender to family and friends? Whether good or bad, write a Newbury Building Society mortgage review today.

Newbury Building Society Mortgages reviews (1277)

Review of the Newbury Building Society, Mortgages:

Remortgaging to Newbury was a Great Choice

We were remortgaging to Newbury from another lender via a broker, but the interactions we had with Newbury BS staff was excellent throughout the process. We were always kept up to date with things and Newbury did things quickly, providing clear information all along the way. Reviewed on: 27th January 2025

Reply from Newbury Building Society Thank you for taking the time to provide feedback - we do appreciate it. Response date: 31st January 2025

Excellent Service

So nice to still have a building society/bank with a branch that you can still visit. Excellent service this week from Jessica this week in the Abingdon shop. Reviewed on: 12th April 2025

Reply from Newbury Building Society Hi David, thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Jessica, who will be so pleased to hear them. Response date: 15th April 2025

My broker recommended the Newbury Building Society.

I was recommended to consider a Newbury Building Society mortgage by my broker. They had a very competitive mortgage offer which matched the type of deal that best suited my criteria. All of the paperwork was turned around promptly, as was their communication with me and my broker. This mortgage could not have been easier to complete. Reviewed on: 11th April 2025

Reply from Newbury Building Society Good morning Michael, thank you very much for submitting your feedback! We’re glad that you had a positive experience with us. Response date: 11th April 2025

Excellent

Hassle free process from start to finish Reviewed on: 25th March 2025

Reply from Newbury Building Society Hi Graham, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 26th March 2025

A very swift and professional service

A very swift and professional service to change to a new product was our current deal was ending. The telephone consultation was efficient and clear; all done in 30 mins and the revised offer arrived by email within 10 minutes. Reviewed on: 24th March 2025

Reply from Newbury Building Society Hi Charles, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 26th March 2025

Remortgage For Seniors

All the staff were are exceptionally helpful and friendly with a speedy response. Newbury appear to offer the best rates especially to senior citizens All the staff were are exceptionally helpful. A Unique Experience -Flexibility - Rates - Term Reviewed on: 23rd March 2025

Reply from Newbury Building Society Hi Barrie, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 24th March 2025

Everyone my partner and i liaised with at NBS were p...

Everyone my partner and i liaised with at NBS were professional, friendly and prompt. I would highly recommend to anyone seeking a mortgage. Thank you for helping us obtain our home!! Reviewed on: 15th March 2025

Reply from Newbury Building Society Thank you very much for taking the time to leave us a review, we're glad you and your partner had a positive experience with us. Response date: 20th March 2025

Easy mortgage change

Very helpful staff and easy to understand their processes. Changing my mortgage was very straightforward. Possibly not the most competitive rates, but suited our situation. Reviewed on: 14th March 2025

Reply from Newbury Building Society Thank you very much for taking the time to leave us a review, we're glad you had a positive experience with us. Response date: 14th March 2025

Newbury Building Society excellent customer service.

Angela Bradshaw, the mortgage representative, Explained the process in a clear and concise manner. She was friendly yet professional. The information she provided helped us make an informed decision regarding our refinance. I would recommend them for there excellent customer service and their products. Reviewed on: 7th March 2025

Reply from Newbury Building Society Thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Angela, who will be so pleased to hear them. Response date: 12th March 2025

Excellent service and facility

Both on setting up the mortgage - and then on its ceasing I was able to speak with people at the Society, all of whom were very helpful in guiding me through the procedures etc. Reviewed on: 7th March 2025

Reply from Newbury Building Society Hi Nicholas, we appreciate you taking the time to leave us a review, we're glad you had a positive experience with us. Response date: 12th March 2025

Very good service, all the staff very helpful

Very good service, all the staff very helpful Reviewed on: 1st March 2025

Reply from Newbury Building Society Hi Elizabeth, thank you very much for taking the time to leave us a review, we're glad you had a positive experience with us. Response date: 4th March 2025

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