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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.86 (23131 reviews)

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4.86

Based on 23,131 reviews, last reviewed 21st Feb 2026

99% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23131)

Communication is excellent

Whenever I have spoken to someone they were always friendly and informative Reviewed on: 2nd October 2021

Good costumer service and they look after old customers

Fantastic company always keep you up to date with news Reviewed on: 2nd October 2021

Does what is say on the tin

Good value. Friendly staff. Quick to answer the phone and queries. Locked in price for 3 years. Reviewed on: 2nd October 2021

Brilliant easy online service

It's a great self service online system, changing to my new cars insurance after selling previous car was so easy, very happy with the ease of use. Reviewed on: 2nd October 2021

First Class

I have never had any negative experiences with One Call and I have been with them nearly 5 years. Plain and simple they are just First Class. Reviewed on: 2nd October 2021

Quick efficient and honest

Service is quick, the staff efficient, and a honest answer to your questions. Reviewed on: 2nd October 2021

Excellent service

Easy to arrange, even got reduction in premium in year 2 Reviewed on: 2nd October 2021

New Windscreen

A very pleasant experience and so efficient from putting in the claim to the windscreen being fitted, the claim handler was very polite and explained the procedure very clearly in processing the claim. Lee the One Call Technician explained the work he was going to execute, this very pleasant gentleman expertly fitted the new front windscreen. Leaving me a very satisfied customer. Regards Eddie B Reviewed on: 2nd October 2021

Brilliant service

Excellent customer service,easy communication with customer service's. . Reviewed on: 2nd October 2021

Trustworthy and dependable

I have been with One Call for many years didnt find any reason to change. Prices remain as quoted and always available when needed for assistance. Helpful customer services and always notify you if any information is required Me and my husband are both happy with their service, join to make your car happy too :) Reviewed on: 2nd October 2021

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