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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.86 (23131 reviews)

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4.86

Based on 23,131 reviews, last reviewed 21st Feb 2026

99% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23131)

Excellent service

Really good service reasonably priced and easy to contact couldn’t ask for any more Reviewed on: 2nd October 2021

When needed

After having several policy anniversaries, I unfortunately had a road traffic accident back in April 2019. I called Onecall and spoken to a advisor who went through all the details in very fine detail, as we know as time goes by you forget stuff. It was a long process going over details that I said, but I understand that’s the requirements of Onecall. My curtesy car arrived on time, and happy with the whole process after calling on my car insurance provider. When we take out a car insurance policy you would hope you never ever need to use it, but when needed through what ever reason, I was relieved it was Onecall Thank you Reviewed on: 2nd October 2021

Great Product

I never had an issue with the provider, any inquiries were dealt with quicly Reviewed on: 2nd October 2021

Platinum service

An amazingly helpful company who have competitive pricing Reviewed on: 2nd October 2021

Fantastic insurance company

I've never had a problem with this company, I've been with them for a good few years now, if I've ever needed to ring for any reason the advisers have always been friendly and helpful Reviewed on: 2nd October 2021

One Call insurance

Very reasonable priced car insurance really fast and efficient at sorting out any claims or enquiries you may have Reviewed on: 2nd October 2021

Excellent

Excellebt company. Been with Ibe Call for a couple if years now and it's so easy to amend my policy using the app. The staff on the live chat are so helpfull. Would definitely lreccomend One Call Reviewed on: 2nd October 2021

Have used this company for a number of years

I have had not issues with them and and have now just given them my building and contents insurance as well comparing the market I found their quote cheaper than a lot of other companies. Reviewed on: 2nd October 2021

Best Car Insurance

I have been with one call for some time and very happy with my renewal quotes always competitive. This year I got a second car and when looking for insurance I got crazy quotes but One Call charge a set additional amount for a second car regardless of age or make. I would highly recommend them for great affordable car insurance. Reviewed on: 2nd October 2021

Loyalty is back baby!

I have been a one call insurance member for a good few years now and, when the inevitable happens ( As it does with more idiots in cars), I couldn’t ask for better support in my time of need. It’s bad enough dealing with the trauma of an accident, but with one call advisors you never feel it is false when talking with them. They make sure you are ok , don’t over ‘jargonise ‘ the conversation and try as much as possible to give timelines as to what happens and when. On top of that, for being a loyal customer, my insurance contract reflects that as it is more bespoke to me. I’m never bombarded with literature but am kept up to date in a respectful manner. There have not been major price hikes and I do feel I have value for money. I do not pay bargain basement prices but neither to I feel I’m paying to much for the service I receive. Reviewed on: 2nd October 2021

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