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One Call Insurance: Car Insurance Broker reviews

View other One Call Insurance products
4.85
Based on 18,214 reviews, last reviewed 29th Aug 2025
400600% increase in 5 star reviews
in the past 90 days
1900% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
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0%
See only 1 star reviews
2%

Latest highest rating:

5

Long time customer Insured my car through One Call since 2017. Recently changed my vehicle mid way through policy term. Made all the necessary changes through the on-lin... Read more Reviewed on: 29th August 2025
Lin C's avatar
Lin C

Latest lowest rating:

2

unable to get a quote, unable to get a quote, did live chat, wasn't resolved, call back requested but couldn't give a time Reviewed on: 13th August 2025
jeff t's avatar
jeff t
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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car Insurance Broker reviews (18214)

Car Insurance Reviewer

4
Easy to re insure and documents sent via email Reviewed on: 14th July 2016
Annette Oliver 's avatar
Annette Oliver

You shouldn't have to insist on speaking to a manager to get anywhere!!!

1
Quoted £300 annual premium, then charged £150 for a non fault claim 4.5 years ago. When providing proof it was non fault they reduced it to £30 premium but wacked on £39 charge for the ammendment. Then when I called to make the payment they said I owed £200 because they had used the proof of non fault and my new NCD at 4 years not 9 years! In total 2 hours late for work, 3 insurance providors contacted 3.5 hours on the phone and they cant take my payment because their systems are down!!!!! DO NOT USE!!!! Reviewed on: 6th May 2016
Charlotte Lotts Houchen's avatar
Charlotte Lotts Houchen

Great service and great prices

5
After being with another company for many years I found last year that one call were cheaper so I changed over and I must say how impressed I am with them.I had to claim for some car damage when someone reversed into me and from making the claim to getting my car damaged fixed it was flawlesslt done with 3 weeks,I was so impressed!I was updated regular about my car and I was given a courtesy car which was brought to me with very friendly staff.When i got my car back the first time it wasnt quite corrected to reasonable standard...nothing major..was just the front grill wasnt set in place correct and they immediately took it back and left me the courtesy car.Not only do One call have good prices they also have great customer service and I can recommend! Reviewed on: 28th March 2016
Tracy Wheeler's avatar
Tracy Wheeler

CheekyCharges Campaigner

4
I have had no problems with One Call and when I got my insurance there was a bit of an issue with my no claims but they sorted it out quickly. Reviewed on: 13th March 2016
Raych Bonness's avatar
Raych Bonness

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