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RBS: Select current account reviews

4.06
Based on 241 reviews, last reviewed 8th Aug 2025
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
61%
See only 4 star reviews
13%
See only 3 star reviews
10%
See only 2 star reviews
7%
See only 1 star reviews
9%

Latest highest rating:

5

RBS Mobile Banking App is Superb! RBS Basic current account has a mobile banking app that is modern and user friendly. Reviewed on: 13th June 2025
Gregory M's avatar
Gregory M

Latest lowest rating:

1

totally disgusted at the attitude of staff when i wa... totally disgusted at the attitude of staff when i was reporting a death!disgrace!so unhelpful.seemed as though he wanted to make life even harder for ... Read more Reviewed on: 8th August 2025
Melanie Mann's avatar
Melanie Mann

About this product

The RBS Select current account is a basic account for everyday banking.

Account holders can access RBS’ mobile banking app which has a range of money management features and built-in credit score checker. The Select account is compatible with Apple Pay and Google Pay and has the option for an arranged overdraft.

RBS Select account reviews help you find out what it’s really like to be a customer. If you’ve used RBS before, you can also leave a review and share your experience.

RBS Select current account reviews (241)

Review of the RBS, Select current account:

Long Term Customer

5
I've banked with RBS for over 30 years and never had any issues with them. I've had various loans and overdrafts over the years and found their rates to be competitive. Happy customer! Reviewed on: 28th November 2017

Does the job

4
Use the app to move money between accounts easily, but could have more modern features like bill splitting etc. Reviewed on: 9th March 2023

Best day to day banking

3
Best day to day banking that's all that's needed . Reviewed on: 6th March 2023

Reliable bank

4
I've never had any issue with this product Reviewed on: 5th March 2023

Great customer service

5
I’ve always found RBS customer service incredibly helpful and the app works really well and does everything you need it to. Reviewed on: 25th February 2023

Good Bank

5
Always been fine with RBS a good bank to deal with Reviewed on: 16th February 2023

Great Bank

5
I cannot express how much help and good information I’ve received from RBS a superb Bank that cares for and advises their customers cheers Reviewed on: 16th February 2023

Hassle free banking

5
I never have any issues with the bank, the app is really user friendly, and app updates are always useful. Turning on ‘round ups’ is a great way to help me save. Reviewed on: 8th February 2023

Good account

5
The RBS app and website makes it very easy to use my current account. I feel it is safe as there is now face verification too. Reviewed on: 8th February 2023

Useless

1
Nothing but problems with them. Spent hours and hours on the phone trying to rectify issues, every person telling a contradictory story and blaming somebody else. Nothing ever gets resolved. A complete disgrace to the banking industry. Reviewed on: 2nd February 2023

Does what I need

5
Have had no issues with the bank, one of the few to keep the branch open in my town. Friendly staff Reviewed on: 1st February 2023

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