Write a review

RBS: Basic Current Account reviews

Name: Basic Current Account
Rating: 4.1 (228 reviews)

View other RBS products

3.94

Based on 228 reviews, last reviewed 10th Nov 2024

No new 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

60%

14%

10%

Latest highest rating:

5

Scammed.. Received a text from rbs telling us of fraudulent activity on our current account.Attempted to contact fraud on three occasions.On each occasion conta... Read more Reviewed on: 10th November 2024

Latest lowest rating:

1

Want to be an internet bank so after 250 or so years... Want to be an internet bank so after 250 or so years decided that they don’t need branches Reviewed on: 24th October 2024

Read all reviews Write a review

About this product

RBS Basic Current Account reviews come from people like you! With so many different current accounts now available, you can read these honest RBS Basic Current Account reviews to find out what life as a RBS customer is really like. And remember, if you are a RBS customer, you can write a short review here to help other potential customers. Smart Money People is the UK's leading financial services review site and dedicated to being an independent and honest source of RBS Basic Current Account reviews. Together, we can make financial services work better for everyone.

Review RBS: Basic Current Account now

Help others make smarter decisions by sharing your own experience.

Write a review

RBS Basic Current Account reviews (228)

Cora should reply every question asked by customer.

Online application and process is best. Hence no human intervention, Cora should reply every question asked by customer not only specific questions. Reviewed on: 28th March 2022

Awful company

Only 1 week in , blocked my account, I transferred money in from a coop account,after 4 hours hadn’t come through, called wasted 2 hours trying to sort , told go into branch , I work full time they have reduced hours , could not take mother out as planned , as I had no access to the account as they blocked everything. Fuming Reviewed on: 27th March 2022

Very help full

I have been with this bank since I was 16 best bank not had problems with the bank them self h it if something is wrong with money getting. Toke out there so help full and not disappointed me once Reviewed on: 24th March 2022

Shambolic

Downloaded the app as my partner banks with RBS, to be hit with more questions then jimmy saviles grave stone, found out I can only save £30 a week maximum in a savings account lol. It’s my money I’ll save as much as I want. So overall the app is terrible! Me and my partner will be moving elsewhere, what a joke!:) Reviewed on: 24th March 2022

Brilliant

Anytime I have visited the bank my payments have always been quick and straightforward, the new on line banking app has different tools to help you save and budget. Reviewed on: 24th March 2022

Capable Cora keeping us calm

I’ve had an account with RBS and would never think about going elsewhere. One of the best features is the digital assistant, Cora, who is always a reassuring presence when helping me solve a banking issue. Reviewed on: 23rd March 2022

Great and simple

Great and a simple act of services to customers Reviewed on: 19th March 2022

Unknown transaction

Easy to use , got the information I needed Reviewed on: 3rd March 2022

Vote

Staff are very helpful and friendly Reviewed on: 23rd February 2022

Brilliant bank

RBS is a great bank been with them forever and the app is so user friendly. As are their branch staff. Reviewed on: 20th January 2022

Do you have a different RBS product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

There's still more to see!

RBS has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub