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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.56 (3654 reviews)

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4.49

Based on 3,654 reviews, last reviewed 18th Jan 2025

1% increase in 5 star reviews

in the past 90 days

67% increase in 1 star reviews

in the past 90 days

76%

13%

Latest highest rating:

4

Rollover procedure It must have been my error but I recently rolled over a bond. I had intended to roll the principal and have the interest paid to another of my account... Read more Reviewed on: 18th January 2025

Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (3654)

Review of the Saffron Building Society, Savings:

Friendly, helpful staff

Friendly, helpful staff and one of the few financial institutions left on our High Street for personal service. This make such a difference, although your telephone service staff are great too! Reviewed on: 14th January 2025

Pleasant, helpful staff in a convenient town centre...

Pleasant, helpful staff in a convenient town centre office. Reviewed on: 13th January 2025

reasonable bank with reasonable interest rates

reasonable bank with reasonable interest rates Reviewed on: 13th January 2025

Most helpful when I couldn't sign into the App

Most helpful when I couldn't sign into the App Reviewed on: 13th January 2025

very good service did not have to weight to long

very good service did not have to weight to long Reviewed on: 13th January 2025

Polite, knowlegdeable.

Polite, knowlegdeable., efficient, very patient and helpful Reviewed on: 13th January 2025

Savings Accounts

I have been saving with you for a few years now and your interest rates are fantastic compared to other banks/Societies and every interaction with agents and maturities has been an effortless experience. Reviewed on: 13th January 2025

Excellent customer service

Customer service was friendly and professional. My consultant was well prepared, knowledgeable and provided all the information I needed to decide on the best account option. The process to set up the account was very efficient. Reviewed on: 13th January 2025

ISA switch done quickly and efficiently.

ISA switch done quickly and efficiently. Reviewed on: 13th January 2025

Staff are very helpful and informative.

Staff are very helpful and informative. Reviewed on: 13th January 2025

The savings are great, but the website is flawed.

The savings are great, but the website is flawed. There isn't enough information on what happens when accounts including regular savers reach matruity and when we can open the next ones. This means we open them on the maturity month but then are closed, some of us prefer to plan ahead. It would be better to only allow us to open the accounts available and have upfront notice once the pot is filled of our next options Reviewed on: 13th January 2025

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