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Scottish Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.64 (365 reviews)

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4.66

Based on 365 reviews, last reviewed 30th Jul 2025

60% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

75%

18%

Latest highest rating:

5

I needed assistance regarding title deeds and Katie... I needed assistance regarding title deeds and Katie has taken the relevant details to pass onto the relevant department in order to give me an appropr... Read more Reviewed on: 30th July 2025

Latest lowest rating:

2

The application process is very outdated The application process is very outdated and of a legacy nature. Everything seems to be done via post with no modern online elements like other lender... Read more Reviewed on: 10th June 2024

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About this product

Scottish Building Society have been helping people buy properties in Scotland since 1848.

Scottish Building Society mortgages are available for remortgages, self-builds, holiday lets, retirement interest only, entrepreneurs and standard residential loans.

Scottish Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Mortgages reviews (365)

Review of the Scottish Building Society, Mortgages:

Retirement mortgage

Arranged our retirement mortgage, yes there was a lot of paperwork required, but found them extremely flexible and helpful. Would strongly recommend them if you are after a similar product Reviewed on: 17th October 2024

I needed assistance regarding title deeds and Katie...

I needed assistance regarding title deeds and Katie has taken the relevant details to pass onto the relevant department in order to give me an appropriate answer to my query as it cannot be answered immediately. Reviewed on: 30th July 2025

good experience easy to deal woth

good experience easy to deal woth Reviewed on: 20th July 2025

Great customer service

Great customer service,good to know older people can get a mortgage Reviewed on: 18th July 2025

Smooth process and positive experience

Very smooth process, liked the fact this was a mutual society and a historical presence in the mortgage market. Staff were very helpful, I had to call for some advice and found they answered the phone quickly, had the answer I needed and were very easy to communicate with, that's a big positive for me. Reviewed on: 18th July 2025

It was a limited experience through a mortgage broke...

It was a limited experience through a mortgage broker but one which was completed quickly and efficiently. Reviewed on: 17th July 2025

My mortgage was easily and quickly arranged.

My mortgage was easily and quickly arranged. Reviewed on: 16th July 2025

They were always very helpful when I needed help

They were always very helpful when I needed help or advice regarding our mortgage and were surprisingly quick at replying to emails. Reviewed on: 15th July 2025

A very positive experience

A very positive experience in setting up then extending a mortgage with my daughter for her flat, Scottish Building Society mortgage advisors from the outset were very straightforward to communicate with. Have been a few hiccups in the process but their team have been consistently helpful & approachable . Reviewed on: 24th June 2025

Excellent Service a

I had an excellent service and no complaints whatsoever. Reviewed on: 20th May 2025

Remortgage process was smooth.

Remortgage process was smooth. All OK, thank you Reviewed on: 15th May 2025

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