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Triodos Bank: Current Account reviews

Name: Current Account
Rating: 4.93 (6244 reviews)

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4.94

Based on 6,244 reviews, last reviewed 4th Mar 2025

81000% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Top class service, top ESG credentials. Moving my account to Triodos a few years ago was a smooth experience and I have never regretted it. The banking experience is first class, and it is e... Read more Reviewed on: 4th March 2025

Latest lowest rating:

1

There is a hypocritical £3 a month charge (fair fee) There is a £3 a month fee for the current account unlike most other current accounts. The reason Triodos bank states it does this is so that it is a “... Read more Reviewed on: 15th August 2024

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current Account reviews (6244)

Review of the Triodos Bank, Current Account:

Monthly fee is money well soent

There is a monthly fee for this account (£3). So it is a "no brainer" that it is poor value when other current accounts are free. Except that the £3 means Triodos don't need to penalise you if you become overdrawn. Also, it is the gateway you need to access their other products. The staff are helpful.and kind. The website is a bit cranky for some products, but those that are available via the app are the best for people with sight loss that I've found. Reviewed on: 28th February 2025

Really happy with Triodos, the level of service is f...

Really happy with Triodos, the level of service is fantastic, the security levels are excellent and now we can load our cards onto Apple Pay which makes life easier. The biggest plus for me as a customer is the sustainability element to their ethos/vision. As much as we can do to help the planet the better and Triodos do this brilliantly. Reviewed on: 4th March 2025

Very good experience and ethical

Very good experience and ethical Reviewed on: 4th March 2025

The bank for those who love the planet Earth

Having left other large banks, due to their bad investments, and with their links to deforestation and climate warming contributions, and also military arms investments fuelling corrupt regimes, I struggled to find an alternative, but Triodos has been the perfect bank to move to so I don't feel guilty and ashamed of where my money is and how it is used. Reviewed on: 4th March 2025

Knowing where my money is being invested is a huge plus

Knowing where and with whom as well as how my money is being invested is very good Reviewed on: 4th March 2025

I'm proud of who I bank with

Love that I bank ethically with Triodos, I'm proud of who I bank with and like sharing that information. I also have my business savings with Triodos as well as a Cash ISA and a stocks and Shares ISA. It's great to know how my money is being invested. I have also joined a few of the AGMs over the years and appreciate their communications with their customers. Reviewed on: 4th March 2025

Best decision I could have made to choose Triodos

I moved my personal and only current account to Triodos at the same time as moving to online banking about six years ago, and I couldn't be happier with the service Triodos have provided. Being able to speak to someone on the phone when necessary, support and effective, timely advice through secure messaging. Customer service is simply outstanding. Reviewed on: 4th March 2025

Truly ethical banking

Love to know that my money is not just *not* doing harm, but actively doing good. Plus customer service is excellent. Reviewed on: 4th March 2025

I love the fact that Triodos has principles that I c...

I love the fact that Triodos has principles that I can trust about where it invests our - my - money, that they're not supporting fossil fuel producing companies but community, green, local and ethical businesses. And I love the fact I can speak to a real person at the end of a phone line which has been answered in a few rings instead of 45 minutes! Reviewed on: 4th March 2025

Triodos has real people to speak to, not a chatbot,...

Triodos has real people to speak to, not a chatbot, when you need help or information. And they are very knowledgeable and helpful. Excellent service. Reviewed on: 4th March 2025

Ethical, easy to use and excellent service

For another year Triodos have continued to provide excellent banking services. In particular this year they’ve added Apple Pay to their offering which - on top of the improvements to the app and online banking - ticks all the boxes for my needs. Ethical, easy and excellent service. I haven’t needed to contact them this year (which is good service in itself) But when I have the service has been brilliant - quick to understand the issue and to rectify. Reviewed on: 4th March 2025

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