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Vanquis : Credit Building Credit Card reviews

4.70
Based on 8,167 reviews, last reviewed 22nd Aug 2024
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
82%
See only 4 star reviews
12%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Great communication I call regularly, all my questions are answered in perfect detail and if I require further explanations it is always provided. Reviewed on: 15th July 2024
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Loyal Customer

Latest lowest rating:

1

Abusive Staff who verbally attack customers Abusive Staff who verbally attack customers I want to raise a serious concern about the unacceptable behavior of Vanquis Bank's customer service staf... Read more Reviewed on: 22nd August 2024
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chris g

About this product

Credit building credit cards are designed for people who have a poor credit score or those with little or no credit history.

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Vanquis Credit Building Credit Card reviews (8167)

Easy applications and increase offers over a short p...

5
Easy applications and increase offers over a short period of time banking with them. Reviewed on: 8th May 2024

apr to high

3
only use now and again i have good credit and interest rates to high Reviewed on: 8th May 2024

Vanquis Has Helped To Improve My Credit Rating

5
Whilst I had to accept a higher than normal interest rate when initially approved for the Vanquis credit card, this was expected due to my previous poor credit rating. If you use the card within the terms for a period of time, then your interest rate slowly gets dropped to a reasonable rate, so much so, that I have continued to use the card, even though I now have an excellent credit rating and am able to move away from Vanquis. This is mainly due to the ease of using their app, and the excellent customer service I have always received, including working with me to assist reducing my monthly payments during a period of redundancy. A dedicated Account Manager was appointed once my credit rating began to improve, which also included the ability to take a payment holiday during times of financial hardship. Vanquis is a good choice to help those with bad credit improve their credit rating. Reviewed on: 8th May 2024

Great communication fast on queries and good rates

5
Great communication fast on queries and good rates Reviewed on: 8th May 2024

I FIND THAT VANQUIS IS VERY FAIR IN ITS HANDLING OF...

5
I FIND THAT VANQUIS IS VERY FAIR IN ITS HANDLING OF MY ACCOUNT. HOWEVER MY ONLY CRITICISM IS THE WEB PAGE, AS I PUT IN MY DETAILS AND IT USUALLY ASKS ME TO KEEP REPEATING MY LOGIN DETAILS AND ALSO REJECTS MY PERSONAL CODES. IT DOES THIS MANY TIMES OVER. IT IS ABOUT TIME THEY SORTED OUT THEIR COMPUTER SYSTEMS. Reviewed on: 8th May 2024

Very easy to navigate, enjoy the services and the lo...

4
Very easy to navigate, enjoy the services and the look of the card Reviewed on: 8th May 2024

Trouble free since opening the account 4/5 years ago.

5
Trouble free since opening the account 4/5 years ago. Recently had a charge on my account which wasn’t mine and although I got passed around, put on hold and asked the same information three times, I am confident it was dealt with professionally. Reviewed on: 8th May 2024

Excellent customer service.

5
Excellent customer service. Really happy with the service so far. App works well and allows me to keep track of my spending and my payments. Never had any issues since opening my account. I would 100% recommend to family and friends. Reviewed on: 8th May 2024

Vanquis is a great card to start you off building a...

5
Vanquis is a great card to start you off building a good credit score Reviewed on: 8th May 2024

Top notch service

5
Good written communication and a very simple but informative app. Reviewed on: 8th May 2024

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