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Zempler Bank (formerly Cashplus): Business account reviews

4.81
Based on 8,355 reviews, last reviewed 19th Aug 2025
100% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

I had a great experience with Zempler Bank. I had a great experience with Zempler Bank. The staff was always helpful and professional, and the services were efficient and reliable. I appreciate ... Read more Reviewed on: 7th June 2025
Shan's avatar
Shan

Latest lowest rating:

1

The bank restricted and eventually closed the accoun... The bank restricted and eventually closed the account, causing significant delays in accessing funds (3+ months). Communication was slow and often unc... Read more Reviewed on: 19th August 2025
Tom's avatar
Tom

About this product

Zempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

If you have used Zempler Bank , please leave a review on Smart Money People so other businesses can hear about your experience.

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Zempler Bank (formerly Cashplus) Business account reviews (8355)

ready to help when you need the help

5
ready to help when you need the help Reviewed on: 8th April 2025

Excellent service

5
I have been a customer now for 5 years and never had an issue with this bank. Every request is dealt with promptly & professionally. I am 100% happy with the service is receive. Reviewed on: 8th April 2025

I have received a bank statement for my business and...

5
I have received a bank statement for my business and the opening and closing balances didn’t agree :-). I thought that was funny but you were quick to rectify the difference. Reviewed on: 8th April 2025

Great bank

5
Great bank. Super easy app to use and great experience Reviewed on: 8th April 2025

i have been a customer for years and is easy to use...

5
i have been a customer for years and is easy to use good customer service Reviewed on: 8th April 2025

Always happy and willing to listen and help!

5
Whenever I have needed anything from Zemplar, the response time and resolution has been reached in a very short period of time and always to a satisfactory conclusion. Reviewed on: 8th April 2025

Great service and consumer service is great

5
Great service and consumer service is great Reviewed on: 8th April 2025

A very easy website to use & control yourself

5
A very easy website to use & control our money credits/transfers etc' Reviewed on: 8th April 2025

Love this simple way to bank

4
Love this simple way to bank, easy to open, easy to use my only dislike is not being able to look for individual payments in app Reviewed on: 8th April 2025

Great job good communication skills this company

5
Great job good communication skills this company Reviewed on: 8th April 2025

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