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Zempler Bank (formerly Cashplus): Business account reviews

4.82
Based on 8,352 reviews, last reviewed 7th Jun 2025
66% decrease in 5 star reviews
in the past 90 days
267% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

I had a great experience with Zempler Bank. I had a great experience with Zempler Bank. The staff was always helpful and professional, and the services were efficient and reliable. I appreciate ... Read more Reviewed on: 7th June 2025
Shan's avatar
Shan

Latest lowest rating:

1

I will never open an account with them again It is a disaster to deal with this so-called bank and its unprofessional staff. In spite of the fact that my account was opened and I was given the ba... Read more Reviewed on: 18th May 2025
Ben's avatar
Ben

About this product

Zempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

If you have used Zempler Bank , please leave a review on Smart Money People so other businesses can hear about your experience.

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Zempler Bank (formerly Cashplus) Business account reviews (8352)

No major issues only the fact it takes a while for i...

5
No major issues only the fact it takes a while for international payments Reviewed on: 8th April 2025

Smooth, Secure, and Simply Zempler!

5
ve been thoroughly impressed with my experience at Zempler Bank. From the start, their customer service has been outstanding — friendly, responsive, and genuinely helpful. Whether it’s opening accounts, managing transfers, or getting quick answers to my questions, they make everything seamless and stress-free. What really stands out is their modern, user-friendly app and digital tools, which make managing my finances effortless, even on the go. Plus, they’re transparent about their fees and processes, which builds a lot of trust. I also appreciate their focus on security — it’s clear they take the protection of their customers very seriously. Overall, Zempler Bank combines the best of personalized service with top-notch technology. I wouldn’t hesitate to recommend them to anyone looking for a reliable and customer-focused banking partner! Reviewed on: 8th April 2025

Outstanding Value for Money

5
The online system is very good and intuitive, the costs are very reasonable each month and the cash deposit at the Post Offices works very well. Reviewed on: 8th April 2025

very good bank and app aswell i always happy to...

5
very good bank and app aswell i always happy to get it Reviewed on: 8th April 2025

No nonsense banking just how it should be

5
No nonsense banking just how it should be Reviewed on: 8th April 2025

they have, excellent knowledgeable people that have...

5
they have, excellent knowledgeable people that have helped me setup my account correctly so i can do business with no worries Reviewed on: 8th April 2025

Excellent online banking Experience - recently had t...

5
Excellent online banking Experience - recently had to contact Zemplar to report possible fraudulent activity. Helpful and friendly customer service agent Sonia sorted it quickly and we had a new business card within 3 working days. Reviewed on: 8th April 2025

A new business in 2023 and Cashplus now Zempler has...

5
A new business in 2023 and Cashplus now Zempler has made it all very easy. Reviewed on: 8th April 2025

Great service great

5
Great service best customer service always happy to use Reviewed on: 8th April 2025

Great experience and very reliable

5
Great experience and very reliable Reviewed on: 8th April 2025

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