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Zempler Bank (formerly Cashplus): Business account reviews

Name: Business account
Rating: 4.82 (8352 reviews)

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4.82

Based on 8,352 reviews, last reviewed 7th Jun 2025

71% decrease in 5 star reviews

in the past 90 days

267% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

I had a great experience with Zempler Bank. I had a great experience with Zempler Bank. The staff was always helpful and professional, and the services were efficient and reliable. I appreciate ... Read more Reviewed on: 7th June 2025

Latest lowest rating:

1

I will never open an account with them again It is a disaster to deal with this so-called bank and its unprofessional staff. In spite of the fact that my account was opened and I was given the ba... Read more Reviewed on: 18th May 2025

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About this product

Zempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

If you have used Zempler Bank , please leave a review on Smart Money People so other businesses can hear about your experience.

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Zempler Bank (formerly Cashplus) Business account reviews (8352)

Highly recommend this bank.

No lengthy queue's when you need to speak to anyone, nothing too much trouble, even stayed on the line and talked me through the online internet banking on my laptop, never lost patience when I kept getting logged out. Plus cashback. Reviewed on: 2nd April 2025

Fantastic service!

I have been with thrm one year and thye have been nothing but efficient and amazing. Great bank and great service. Secure. Never had a problem wifh them. Lots of benefits being with them. Straight foreward. Reviewed on: 2nd April 2025

Good and effecient

Good and effecient. Simple to set up and operate Reviewed on: 2nd April 2025

A Reliable Banking Solution for Businesse

I recently opened a Zempler Business Account, and the experience has been great overall. The account opening process was straightforward and hassle-free, making it easy to get started. The app experience is smooth and user-friendly, providing seamless access to all banking features. I particularly appreciate the mandatory two-factor authentication for online banking, which adds an extra layer of security. However, I was disappointed to encounter a card setup fee, which felt unnecessary. Despite this minor drawback, the overall experience has been positive, and I would recommend Zempler to anyone looking for a reliable business banking solution. Reviewed on: 2nd April 2025

One happy customer!

I have been with Cashplus bank now Zempler since 2015. I have only ever needed to contact customer services once and was dealt with superbly and my problem resolved during the call. They are very efficient letting us customers know what is going on all the time. I have never felt let down by this bank as I have numerous others before. Reviewed on: 2nd April 2025

Excellent service excellent service

Excellent service i have an excellent experience with zrmpler bank great customer service Reviewed on: 2nd April 2025

Speedy response from customer service team.

Speedy response from customer service team. Reviewed on: 1st April 2025

Very good experience for me know when I use business...

Very good experience for me know when I use business money .I m happy Reviewed on: 1st April 2025

Brilliant

Absolutely brilliant banking with no hidden costs or extras. Reviewed on: 1st April 2025

I changed from Lloyds to Zempler.

I changed from Lloyds to Zempler. It is so easy to use, no messing about with the card reader to add new payees or anything for that matter. Everything is in one place. Reviewed on: 1st April 2025

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