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Zempler Bank (formerly Cashplus): Business Account reviews

Name: Business Account
Rating: 4.81 (7003 reviews)

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4.79

Based on 7,003 reviews, last reviewed 15th Jan 2025

100% decrease in 5 star reviews

in the past 90 days

80% decrease in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

I remember cashplus when they started. Well done guys Joshua was helpfull and polite. Great customer service Reviewed on: 16th October 2024

Latest lowest rating:

1

Avoid Zempler bank. I have been banking with Zempler for 2 years. Recently i received a payment from a client and subsequently received an email stating my account is tem... Read more Reviewed on: 15th January 2025

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About this product

Zempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

If you have used Zempler Bank , please leave a review on Smart Money People so other businesses can hear about your experience.

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Zempler Bank (formerly Cashplus) Business Account reviews (7003)

Afew years

I have had a account with them a few years know and find them very good Reviewed on: 21st March 2024

It is am excellent experience.

It is am excellent experience. Very good service. Reviewed on: 21st March 2024

Only 1 Director can control the account :(

We are a start up with two Directors and unfortunately only one of us gets to control the account, which is a little difficult when payment authorisation codes are being sent to just one phone and that happens to be on holiday. Reviewed on: 21st March 2024

Highly recommended

Never had a problem with them. Everything runs smoothly. Exactly what you want from your bank. Reviewed on: 21st March 2024

Amazing!

Fantastic all round service, the app is very easy to manoeuvre and simplistic; but, very effective: I cannot speak highly enough of my personal experience with this bank and look forward to many more rewarding years with them. Reviewed on: 21st March 2024

Cashplus has always served me well in business,great...

Cashplus has always served me well in business,great account,good customer service,brilliant at keeping you informed. Reviewed on: 21st March 2024

Good customer service look after the needs of their...

Good customer service look after the needs of their customers Reviewed on: 21st March 2024

Great prices and straightforward

Great prices and straightforward Reviewed on: 21st March 2024

I think the missed direct debit charge of £15 is steep.

I think the missed direct debit charge of £15 is steep. Other banks will at least tell you if a charge is upcoming but I have often been caught out with Cashplus. But when I had online fraud - no texts or approve through app were sent to me and I was told “we will do our best to get your money back for you.” I realised that my month was not safe and the bank didn’t take responsibility that it was their security that led to this. I know online fraud is rife but every other bank has text confirmation etc and my account was emptied over night. Reviewed on: 21st March 2024

My account with Cashplus

I have an account with Cashplus for long time and the service is very good, the app/web are very friendly Reviewed on: 21st March 2024

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