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Zempler Bank (formerly Cashplus): Business account reviews

Name: Business account
Rating: 4.82 (8360 reviews)

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4.81

Based on 8,360 reviews, last reviewed 23rd Nov 2025

300% increase in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Opening a business account with Zempler Bank Opening a business account with Zempler Bank was quick, easy, and completely hassle-free. The application process was straightforward, with simple ste... Read more Reviewed on: 23rd November 2025

Latest lowest rating:

1

TERRIBLE What is the deal with your TERRIBLE customer service? Perhaps you could concentrate on that instead. I've had no access to my bank account for a week ... Read more Reviewed on: 30th September 2025

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About this product

Zempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

If you have used Zempler Bank , please leave a review on Smart Money People so other businesses can hear about your experience.

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Zempler Bank (formerly Cashplus) Business account reviews (8360)

Great bank

easy to use, great customer service Reviewed on: 15th March 2021

DMW review

Made life straightforward. Good sensible banking done professionally Reviewed on: 15th March 2021

Mr Ian Nleya

Application form not complicated Reviewed on: 15th March 2021

Great new bank

I opened an account with Cashplus bank recently. The process of opening an account was straightforward. It was great to be able "speak" to a UK based customer service agent over the phone to answer my questions and deal with my issues there and then. I found the customer service agents very helpful and knowledgeable on their product and processes. The account that I opened doesnt have all the features that I would expect from a business account yet, but it does have all the basic features to get a small business up and running quickly. All in all, I'm pleased with the account so far and look forward to the next set of features that will be added to the account. Reviewed on: 15th March 2021

Efficient

Ease of currency conversion and payments. Reviewed on: 15th March 2021

So easy to use!

Easy to set up, easy to use, and on the one occasion we needed to speak to someone we got through without having to wait for ages, and the member of staff was really helpful. Would definitely recommend Reviewed on: 15th March 2021

Top Quality Service

I have always found Cashplus Bank to be superb in their service and help when required. Initially I just held a business account with Cashplus, but was so impressed with the bank I then also set up and personal account with them. Which says it all really! Reviewed on: 15th March 2021

Excellent on-line Bank

It has taken me minutes to open my business account. The app for the bank works well and very easy to use. I also like the stylish bank card. Reviewed on: 15th March 2021

Easy to operate

It's easy to operate with support from the team when help is needed Reviewed on: 15th March 2021

Does exactly what it says on the tin!

I opened a business acount with CashPlus as the High Street branches didn't want to know me as my new business had no credit history, even though I didn't want credit! Signing up with CashPlus was quick, painless and everything was don online in minutes, with my card coming in the post a few days later. Never had any problems with running the account or with contacting them on the rare occasions I needed assistance. Top marks. Keep up the good work. Reviewed on: 15th March 2021

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