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Zempler Bank (formerly Cashplus): Business account reviews

4.82
Based on 8,352 reviews, last reviewed 7th Jun 2025
27% decrease in 5 star reviews
in the past 90 days
267% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

I had a great experience with Zempler Bank. I had a great experience with Zempler Bank. The staff was always helpful and professional, and the services were efficient and reliable. I appreciate ... Read more Reviewed on: 7th June 2025
Shan's avatar
Shan

Latest lowest rating:

1

I will never open an account with them again It is a disaster to deal with this so-called bank and its unprofessional staff. In spite of the fact that my account was opened and I was given the ba... Read more Reviewed on: 18th May 2025
Ben's avatar
Ben

About this product

Zempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

If you have used Zempler Bank , please leave a review on Smart Money People so other businesses can hear about your experience.

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Zempler Bank (formerly Cashplus) Business account reviews (8352)

Easy to operate

5
It's easy to operate with support from the team when help is needed Reviewed on: 15th March 2021

Does exactly what it says on the tin!

4
I opened a business acount with CashPlus as the High Street branches didn't want to know me as my new business had no credit history, even though I didn't want credit! Signing up with CashPlus was quick, painless and everything was don online in minutes, with my card coming in the post a few days later. Never had any problems with running the account or with contacting them on the rare occasions I needed assistance. Top marks. Keep up the good work. Reviewed on: 15th March 2021

Good

5
I am having to get basilitis . I am very happy with coming to British bank. I will continue my account. Reviewed on: 15th March 2021

New account

5
Fantastic & easy bank with straight forward information Reviewed on: 15th March 2021

So HelpFull

5
Customer service second to none and to most people that means the most Well done Reviewed on: 15th March 2021

Brilliant service

5
always happy to hlp never had an issue Reviewed on: 15th March 2021

Flexible easy to navigate

4
I have been using Cashplus since December 2020. I find it very flexible and if like me, you are able to do all the activities yourself online, cuts a lot of standing in line. However the cons are, cannot accept cheque deposits at post office and the most important and maybe a deal breaker, the heavy charge for receiving money international payments £15 per transaction. To me it is outrageous and could possibly put people off. I personally will reassess once lockdown is over and high street banks are open for new business accounts. Reviewed on: 15th March 2021

Good bank

5
Fresh air after years of dealing with High Street establishments. Reviewed on: 15th March 2021

Top class service

5
100% would recommend Cash Plus Bank Reviewed on: 15th March 2021

Simply Better

5
Being constantly let down by other banks with poor on line access and understanding the layout, I have found Casplus Banking easy to navigate with all my information easily and securely accessed Reviewed on: 15th March 2021

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