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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.94 (65249 reviews)

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4.94

Based on 65,249 reviews, last reviewed 16th Oct 2025

67% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Good happy with the seevice Good I am happy with service I would recommended Reviewed on: 16th October 2025

Latest lowest rating:

1

They've no idea what they're doing Moved to Ireland after taking out a loan. Couldn't update my address - computer says no. Couldn't log in without a UK mobile number as 2FA - computer ... Read more Reviewed on: 5th September 2025

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

Zopa Personal loan reviews (65249)

Review of the Zopa, Personal loan:

So Helpful.

Website easy to use, un-intimidating, friendly and not at all pushy. helped me in a tight spot without making me feel as though I had lost control. Reviewed on: 21st January 2022

Customer service was always excellent, team is very...

Customer service was always excellent, team is very helpful and you can tell this is a company that cares about its customers Reviewed on: 26th April 2025

Dealing with Zopa was very quick and easy applied th...

Dealing with Zopa was very quick and easy applied through the app , got a response very quickly and the foods were available very quickly . I would use Zopa again Reviewed on: 26th April 2025

Quick and easy to deal with on the app makes it easy...

Quick and easy to deal with on the app makes it easy for me to keep track of what I’ve paid back Reviewed on: 26th April 2025

Organising the loan was easy and straightforward.

Organising the loan was easy and straightforward. And payments, etc. are seamless Reviewed on: 26th April 2025

Amazing Customer Care

Interest rates are not high and customer service is excellent and exceptional Reviewed on: 26th April 2025

Great services

Great customer services make you feel relevant. Always happy to help you Reviewed on: 26th April 2025

5 stars app

an easy loan with a very favorable interest rate I recommend Reviewed on: 26th April 2025

Great for building plus more.

Help build credit rating, started with a card, then a loan, offered everything now, still using for great rates, now having saving with them aswell. Thanks neil Reviewed on: 26th April 2025

Easy loan

Easy to arrange documentation clear and easy to understand Reviewed on: 26th April 2025

Great experience from start to finish

The whole experience has been simple and efficient and very much hassle free. Reviewed on: 25th April 2025

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