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Varooma: Logbook Loan reviews

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4.87
Based on 729 reviews, last reviewed 13th Sep 2019
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Latest highest rating:

5

Excellent efficient service from start to finish I have had two loans from Varooma. Each time I have received excellent service and friendly support. They are efficient and I receive my reminders... Read more Reviewed on: 6th August 2019
Karen Wilkinson 's avatar
Karen Wilkinson

Latest lowest rating:

1

Terrible company Terrible company. I had had 5 or 6 loans previously with Varooma. All paid in full and on time. Therefore, assumed it would of been a foregone conclus... Read more Reviewed on: 13th September 2019
Chester Resident's avatar
Chester Resident
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Varooma Logbook Loan reviews (729)

Terrible company

1
Terrible company. I had had 5 or 6 loans previously with Varooma. All paid in full and on time. Therefore, assumed it would of been a foregone conclusion that I would get another. Yes all was good, signed all the forms, everything was A ok, Sue the lady based in North wales assured me you will call it through to the office for finalisation and I would receive the money in my bank account 1 to 2 hours later. After six phones calls from Sue, attempting to clarify my income she finally sumits the paper work to office. Still not heard anything!!! So I call the office no the loan has been refused!!!!!!refused!!!! I earn more now then I ever did and my car is worth more!!!! Be warned if you ever have dealing with Sue from North Wales (who by the way, made me meet her at her!!!! local petrol station! Instead over coming to my address be very very aware) also the usually very very helpful guys at the office, have let me down in a very bad way this time. I will say no more to the person I am blaming, just don’t use this company as their employees are incompetent!!!!! This was a very short term loan to cover until my next pay day for an emergency. Shame on you Varooma and Sue!!!!!! Reviewed on: 13th September 2019
Chester Resident's avatar
Chester Resident

Excellent efficient service from start to finish

5
I have had two loans from Varooma. Each time I have received excellent service and friendly support. They are efficient and I receive my reminders on time to ensure I maintain my scheduled payments. Any time I need support they are there to help and have always informed me appropriately. First class customer service. Reviewed on: 6th August 2019
Karen Wilkinson 's avatar
Karen Wilkinson

Log Book Loan

5
Great service and monies sent out quickly. many thanks. Reviewed on: 4th June 2019
Stuart's avatar
Stuart

Fab company, friendly and efficient

5
The best logbook company out there. Reviewed on: 4th June 2019
Peter Jenkins's avatar
Peter Jenkins

spot on service

5
they did exactly what they said they would do. provided funds quickly and the service through the process was clear and transparent Reviewed on: 4th June 2019
carlo's avatar
carlo

Brilliant

5
Was very simple and straightforward. Everyone was really friendly Reviewed on: 4th June 2019
Gemma's avatar
Gemma

great service

3
great service good customer care Reviewed on: 3rd June 2019
Meb Kay's avatar
Meb Kay

Good experience

3
It was easy to apply good customer service.. Reviewed on: 3rd June 2019
Cazs's avatar
Cazs

Quick, easy and friendly!

5
Very secure and private process by very friendly staff. Reviewed on: 29th May 2019
Damien's avatar
Damien

Always helped and co-operative

4
whenever I call to speak with the customer services or the payment team they are always polite and professional and always go that extra little further to ensure that everything is suitable for myself and that it will not cause further issues. Reviewed on: 29th May 2019
JDK's avatar
JDK

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