Varooma Logbook Loan Reviews

  Ratings based on 731 reviews       Last review 1 year ago    

On Smart Money People, we have Varooma logbook loan reviews from people like you, who come here to share their experiences of using this company. Consumers tell us about things like customer service, value for money, and anything else they liked or...

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On Smart Money People, we have Varooma logbook loan reviews from people like you, who come here to share their experiences of using this company. Consumers tell us about things like customer service, value for money, and anything else they liked or disliked about Varooma. Or have you already had a logbook loan from Varooma? Please share your own experiences by leaving a review and you'll be helping others make better decisions!

Overall Rating

Amazing

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Varooma Review Insight

What are people saying in their reviews?

Customer Service

18% of feedback is Process related

Customer profile

Top Age Profile: 25-34

Top Channel Preference: Online

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Your Logbook Loan Reviews

731 reviews

Review Varooma's Logbook Loan now

Terrible company

Terrible company. I had had 5 or 6 loans previously with Varooma. All paid in full and on time. Therefore, assumed it would of been a foregone conclusion that I would get another. Yes all was good, signed all the forms, everything was A ok, Sue the... Read more

Terrible company. I had had 5 or 6 loans previously with Varooma. All paid in full and on time. Therefore, assumed it would of been a foregone conclusion that I would get another. Yes all was good, signed all the forms, everything was A ok, Sue the lady based in North wales assured me you will call it through to the office for finalisation and I would receive the money in my bank account 1 to 2 hours later. After six phones calls from Sue, attempting to clarify my income she finally sumits the paper work to office. Still not heard anything!!! So I call the office no the loan has been refused!!!!!!refused!!!! I earn more now then I ever did and my car is worth more!!!! Be warned if you ever have dealing with Sue from North Wales (who by the way, made me meet her at her!!!! local petrol station! Instead over coming to my address be very very aware) also the usually very very helpful guys at the office, have let me down in a very bad way this time. I will say no more to the person I am blaming, just don’t use this company as their employees are incompetent!!!!! This was a very short term loan to cover until my next pay day for an emergency. Shame on you Varooma and Sue!!!!!!

Reviewed on 13th September 2019
Chester Resident's avatar
Chester Resident

Excellent efficient service from start to finish

I have had two loans from Varooma.... Read more

I have had two loans from Varooma.
Each time I have received excellent service and friendly support.
They are efficient and I receive my reminders on time to ensure I maintain my scheduled payments.
Any time I need support they are there to help and have always informed me appropriately. First class customer service.

Reviewed on 6th August 2019
Karen Wilkinson 's avatar
Karen Wilkinson

Log Book Loan

Great service and monies sent out quickly. many thanks.

Reviewed on 4th June 2019
Stuart's avatar
Stuart

Fab company, friendly and efficient

The best logbook company out there.

Reviewed on 4th June 2019
Peter Jenkins's avatar
Peter Jenkins

spot on service

they did exactly what they said they would do. provided funds quickly and the service through the process was clear and transparent

Reviewed on 4th June 2019
carlo's avatar
carlo

Brilliant

Was very simple and straightforward. Everyone was really friendly

Reviewed on 4th June 2019
Gemma's avatar
Gemma

great service

great service good customer care

Reviewed on 3rd June 2019
Meb Kay's avatar
Meb Kay

Good experience

It was easy to apply good customer service..

Reviewed on 3rd June 2019
Cazs's avatar
Cazs

Quick, easy and friendly!

Very secure and private process by very friendly staff.

Reviewed on 29th May 2019
Damien's avatar
Damien

Always helped and co-operative

whenever I call to speak with the customer services or the payment team they are always polite and professional and always go that extra little further to ensure that everything is suitable for myself and that it will not cause further issues.

Reviewed on 29th May 2019
JDK's avatar
JDK

Very friendly

The person that came round was very friendly very professional

Reviewed on 29th May 2019
Ian's avatar
Ian

Efficient and straight forward

Excellent customer service very efficient and easy to understand process with very helpful field agents explaining all processes

Reviewed on 29th May 2019
steve's avatar
steve

Very friendly and quick

Even £50 off your first instalment although I’ve not had confirmation but still a great offer

Reviewed on 29th May 2019
C S's avatar
C S

Very fast and efficient

The whole process was fast and efficient the customer service was awesome

Reviewed on 29th May 2019
Mark Eskriett 's avatar
Mark Eskriett

Trust worthy and affordable

I always find myself in sticky situation when it comes to the litttle things In life we can’t avoid, like a car payment or a faulty boiler......... e... Read more

I always find myself in sticky situation when it comes to the litttle things In life we can’t avoid, like a car payment or a faulty boiler......... every
Time I use Varooma they are always quick and efficient and get back to me with any queries I have.
I won’t get anywhere else as I know from using Varooma
Just how helpful and good the service is

Reviewed on 29th May 2019
April's avatar
April

Pleasant and understanding

i had no rush for anything, no added stress, soneone that asked my questions not judged as soon as your asking for a loan

Reviewed on 27th May 2019
josh's avatar
josh

Good

Good company and fast service , would recommend

Reviewed on 24th May 2019
David 's avatar
David

Worth looking

Easy very simple process quick service

Reviewed on 23rd May 2019
Martin Adams's avatar
Martin Adams

Quick affordable

Extremely helpful everything explain and very easy

Reviewed on 22nd May 2019
David's avatar
David

Very professional and understanding

Mike, your agent is a very understanding and professional person. Your company are also ready to listen and understand.

Reviewed on 22nd May 2019
Trevor's avatar
Trevor