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Zopa: Personal loan reviews

4.94
Based on 65,249 reviews, last reviewed 5th Sep 2025
100% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
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95%
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Latest highest rating:

5

Quick and easy to apply with good app. Quick and easy to apply with good app. Showed me my chances of been accepted and payment into my bank was quick and simple. Can manage payments in the... Read more Reviewed on: 5th September 2025
Mark W's avatar
Mark W

Latest lowest rating:

1

They've no idea what they're doing Moved to Ireland after taking out a loan. Couldn't update my address - computer says no. Couldn't log in without a UK mobile number as 2FA - computer ... Read more Reviewed on: 5th September 2025
Laura J's avatar
Laura J

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Help others make smarter decisions by sharing your own experience. Write a review

Zopa Personal loan reviews (65249)

just very very good

5
no problem, easily done. good rate. Good app allowing extra payments and amendment Reviewed on: 4th March 2024

Quick service.

5
Quick service. Easy to navigate and apply. Quick response time Reviewed on: 4th March 2024

Excellent service from start to finish.

5
Excellent service from start to finish. Easy to apply, competitive interest rates and tailored to suit my needs. I was initially under the impression that the decision was immediate. But it ended up around 48 hours. I was still happy with that though as it wasn’t needed immediately anyway. Also I would expect to have to wait for a decision as a new customer so 48 hours was actually pretty impressive. I’d be more than happy to recommend Zopa to anyone looking for financial products. At this time I’ve nothing negative to add . Thank you Zopa! Reviewed on: 4th March 2024

Fast, efficient and quick decision with money in my...

5
Fast, efficient and quick decision with money in my bank within 24hrs Reviewed on: 4th March 2024

Application dealt with quickly and the follow on inf...

5
Application dealt with quickly and the follow on information when required was there to be assessed in the right format.Information on other offers was also made available Reviewed on: 4th March 2024

Simple process to follow and pleasant stAff

5
Simple process to follow and pleasant stAff Reviewed on: 4th March 2024

Very easy process and funds were in account within m...

5
Very easy process and funds were in account within minutes Reviewed on: 4th March 2024

Quick easy and no issues and the app is very easy to...

5
Quick easy and no issues and the app is very easy to use and keep up to date with Reviewed on: 4th March 2024

Very quick response time in accepting my application.

5
Very quick response time in accepting my application. An excellent and easy to navigate app to easily keep track of repayments. Reviewed on: 4th March 2024

Credit Card & Loan fabulous

5
I have a credit card and loan with Zopa. Both have helped me out massively, no long conversations in the phone. Input all my details and literally had funds in 5 mins. I've never missed any payments and kept within my limit. Hopefully continue to lend from the in the future. Reviewed on: 4th March 2024

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