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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.94 (65249 reviews)

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4.94

Based on 65,249 reviews, last reviewed 5th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Quick and easy to apply with good app. Quick and easy to apply with good app. Showed me my chances of been accepted and payment into my bank was quick and simple. Can manage payments in the... Read more Reviewed on: 5th September 2025

Latest lowest rating:

1

They've no idea what they're doing Moved to Ireland after taking out a loan. Couldn't update my address - computer says no. Couldn't log in without a UK mobile number as 2FA - computer ... Read more Reviewed on: 5th September 2025

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65249)

Fast efficient and great service just what you need...

Fast efficient and great service just what you need to get the job done Reviewed on: 4th March 2024

Zopa highly reccomended

Picked Zopa after a recommendation fro Experian and reading the reviews. Wow service was excellent contact in my case was efficient and freindly. Issue with one of my identities the picture was awful. Reviewed on: 4th March 2024

Easy and simple

Easy and simple. The loan application and process was quick and timely for my financial situation. Very helpful Reviewed on: 4th March 2024

Responsible loan provider

Supportive and professional service provided, particularly on application - took care to make certain I was happy and comfortable with the terms and conditions. In addition, checking I was not being put under pressure by others to apply for the loan. Reviewed on: 4th March 2024

Can't fault Zopa, they have been clear and concise a...

Can't fault Zopa, they have been clear and concise and their app is brilliant for managing your loans and making additional payments. Reviewed on: 4th March 2024

Best I have seen so far.

Very good experience, very understandable to complete the application forms. Reviewed on: 4th March 2024

Zopa Loan

Applying for a Zopa Loan was really easy, an accessible online form. The whole process was straight forward, and I was kept up to date by email. The App is easy to use, informative and is user friendly. Overall an excellent service from start to finish. Reviewed on: 4th March 2024

ll simple to understand, no jargan, easy to apply n...

All simple to understand, no jargan, easy to apply no waiting time. Reviewed on: 4th March 2024

They are very helpful with customers

They are very helpful with customers Reviewed on: 4th March 2024

Loan went through quickly no problems.

Loan went through quickly no problems. Have not had to use customer service so cannot comment Reviewed on: 4th March 2024

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