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Zopa: Personal loan reviews

4.94
Based on 65,248 reviews, last reviewed 5th Sep 2025
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Quick and easy to apply with good app. Quick and easy to apply with good app. Showed me my chances of been accepted and payment into my bank was quick and simple. Can manage payments in the... Read more Reviewed on: 5th September 2025
Mark W's avatar
Mark W

Latest lowest rating:

1

They've no idea what they're doing Moved to Ireland after taking out a loan. Couldn't update my address - computer says no. Couldn't log in without a UK mobile number as 2FA - computer ... Read more Reviewed on: 5th September 2025
Laura J's avatar
Laura J

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65248)

Fantastic

5
It was so easy to apply and the staff could not do enough to help. GREAT customer service Reviewed on: 1st June 2017

The best rates in the business!

5
In my research Zopa has the best rates, the application is easy and their communication is second to none. Reviewed on: 1st June 2017

So easy very organised

5
Been so easy to get a loan.everthing done in minutes fantastic Reviewed on: 1st June 2017

Best Loan Company

5
We applied for a loan when we really needed the help and Zopa were very helpful. They contacted us immediately and gave us clear instructions which were easy to follow and within days we knew that we had the loan we asked for. The interest rates were the lowest we could find and we wouldn't hesitate to use Zopa again. Reviewed on: 1st June 2017

Definitely

5
Very quick and easy experience. Friendly and yet professional. Would definitely use again and would most certainly recommend Reviewed on: 1st June 2017

Zopa are flexible; approachable; competitive and so easy to access - simply the best.

5
I have used Zopa on several occasions from very the very early days and the experience just continues to improve. Keep up the good work Reviewed on: 1st June 2017

Excellent

4
The whole process was quick and easy and the money was in my account in days I would definitely recommend a friend or member of family Reviewed on: 1st June 2017

clean tidy staight forward

5
have invested in Zopa for a few years and always impressed by the information about and growth of company. invester continually updated on what's happening and future plans. always aware of where my investments are used and level of care of that investment. excellent returns. now pushing for ISA status can only promote further growth. used a ZOPA loan function. Excellent. details checked and cleared within 24hrs. cash in bank as quick. clear concise details of loan and costs. again super reasonable. one calc one cost one rate. know exactly what to expect from ZOPA. new tiered level of invester risk and reward, makes choice of investing easier to comprehend and safer or riskier your choice. Market leader others can only follow. always appears as a sound lender in loan search engines. Reviewed on: 1st June 2017

VERY GOOD SERVICE

5
I HAVE FOUND THAT ZOPA IS A VERY EASY, AND GOOD LOAN COMPANY Reviewed on: 1st June 2017

Easy and hassle free

5
I filled out the application form, had an answer in seconds, with in a few hours the money was in my account. I like the fact that I can see where my money has come from and that I can make amendments when ever I want. Really easy hassle free at a fantastic rate. Reviewed on: 1st June 2017

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