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Zopa: Personal loan reviews

4.94
Based on 65,249 reviews, last reviewed 5th Sep 2025
100% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
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Latest highest rating:

5

Quick and easy to apply with good app. Quick and easy to apply with good app. Showed me my chances of been accepted and payment into my bank was quick and simple. Can manage payments in the... Read more Reviewed on: 5th September 2025
Mark W's avatar
Mark W

Latest lowest rating:

1

They've no idea what they're doing Moved to Ireland after taking out a loan. Couldn't update my address - computer says no. Couldn't log in without a UK mobile number as 2FA - computer ... Read more Reviewed on: 5th September 2025
Laura J's avatar
Laura J

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65249)

Easy no nonsence borrowing

5
Needed a small loan to help with a purchase. Searching online for best rates found Zopa and so glad that I did. Simple to use site, specified amount and term of loan and immediately could see my rates and total cost, not just an estimate. Money with me within a couple of days! Reviewed on: 30th May 2017

Thumbs up all round

5
Easy to use website staff you can understand when you contact customer service & great rates that's why my last 3 loans have been with Zopa Reviewed on: 30th May 2017

Great Company

5
Easy, fast and no penalties for paying back early. Reviewed on: 30th May 2017

Great customer service

5
Great customer service, quick response and plenty of options to either pay early or change the dates of the re- payments. Plus the interest rates at which Zopa charges aren't too bad which means low earners like myself can afford to get a loan and pay back. Reviewed on: 30th May 2017

Quick. Easy. Efficient

5
Uploaded amount I needed. Filled in required boxes. Had a message back in minutes. Checks completed swiftly. Loan granted and in my bank within 3 days. Very impressed. Have now had first email to say payments all going through ok. Excellent all round. Would highly recommend x Reviewed on: 30th May 2017

Easy to arrange. Flexible to pay-off.

5
Used Zopa twice, both times were easy to arrange. The second time I was able to pay more off some months and liked how easy this was and how may payments were adjusted. I would use Zopa again if need be and am considering being a lender shortly. Reviewed on: 30th May 2017

Totally transparent

5
Why I voted zopa, easy and straight forward loan company no quibble no third degree questions, as long as your credit history ok, the funds are in your bank account within 24 hours. Would definitely go back to zopa. Reviewed on: 30th May 2017

Quick and informative

5
The information zopa provide is very extensive and leaves no stone unturned. The speed of application and approval is what impressed me most Reviewed on: 30th May 2017

Great company

5
Zopa is a great company with great rates that I would recommend to all! Reviewed on: 30th May 2017

Big Hug

5
They helped me unconditionally when others wouldn't, they're friends Reviewed on: 30th May 2017

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