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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.94 (65247 reviews)

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4.94

Based on 65,247 reviews, last reviewed 13th Jun 2025

81% decrease in 5 star reviews

in the past 90 days

83% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Honest company, rare! The loan details are clear and precise the interest rate was excellent. Changing payment dates has been simple without any forfeit. Just appear to be ... Read more Reviewed on: 13th June 2025

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65247)

Excellent service

Great flexible loan and such a fast and friendly service Reviewed on: 30th May 2017

Fantastic Service

Great customer service and a fantastic loan rate :) I'd definitely recommend Zopa to family & friends. Reviewed on: 30th May 2017

Super smooth service.

The entire process from start to finish was very simple. Once I'd created my log on I was able to upload the required documents and information from my phone or laptop and was prompted every step of the way by very clear emails with links that took me direct to my loan application. The entire process took just a few days and the rate I received on my loan was by far better than the bank I have been with for decades! Everything was clearly explained including the legal stuff and this helped me apply with confidence. Very impressed with the service and very pleased I discovered Zopa, certain that there is nothing on the high street that will top this! Reviewed on: 30th May 2017

Much needed help

Zopa have provided me and my family some much needed finacial help at a time when we most needed it. Thank you Reviewed on: 30th May 2017

Very good all round

Very competitive and no issues Very efficient and no hassle Reviewed on: 30th May 2017

Well done Zopa

Had a great first time experience with Zopa. Very professional and an efficient service. Reviewed on: 30th May 2017

Wonderful company, amazing ethos,

I've had 2 loans now for different things and service has exceeded all expectation. Highly recommended. Reviewed on: 30th May 2017

Speedy and hassle free

As someone who's never really had a great credit score, due to a few immature financial blips in my teenage years, I found Zopa to be incredibly easy, and fuss free. Not to mention fast. We had just bought our first home, and needed some extra funds to pay for furniture etc. I looked on Money Saving Expert, which highlighted Zopa as the best option for me. Within 3 days I had been approved for my loan and had the money waiting in my account. We found this experience so good that relatives and friends have both taken out loans with Zopa since! Reviewed on: 30th May 2017

Cheap and easy loan

Easy to arrange and the cheapest at the time... Reviewed on: 30th May 2017

Top notch service and rates

I was aprehensive however it was a breeze from start to finish. Great service, great rates all round great company Reviewed on: 30th May 2017

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