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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.94 (65247 reviews)

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4.94

Based on 65,247 reviews, last reviewed 13th Jun 2025

81% decrease in 5 star reviews

in the past 90 days

83% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Honest company, rare! The loan details are clear and precise the interest rate was excellent. Changing payment dates has been simple without any forfeit. Just appear to be ... Read more Reviewed on: 13th June 2025

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65247)

Honest and Transparent. Excellent service

Zopa have been a brilliant loan provider. Great service throughout, i would definitely use them again. Reviewed on: 30th May 2017

Fast, low APR and no issues what so ever!

Money was in my account fast, easy to pay back, low APR and not had a single issue with them! Reviewed on: 30th May 2017

Excellent lender. Easy to understand

I have never had a large loan so was nervous when looking into it. I was worried the terms would be complicated and I wouldn't actually know how much I would be laying back but zopa had a simple to follow breakdown. Money was in my account quickly and the communication is just right. I know where I stand but I'm not swamped with junk mail. Would highly recommend Zopa to friends and family. Reviewed on: 30th May 2017

To enter prize draw

All ok .... except interest rate extortionate. Service decent but they are making plenty of money off people. Reviewed on: 30th May 2017

Quick and easy home improvment load

Quick, easy and very good rates on home improvement loan. Reviewed on: 30th May 2017

No need to compare as Zopa are just great and fair.

I've stopped wasting time comparing other loan sites due to years of borrowing from Zopa. Low rates, great offers to loyal customers, quick and easy to apply, easy to pay back with no early payment fee, the best customer service I just wish all businesses were run as efficiently as Zopa. Can't fault them, whenever I need a loan I always go to Zopa. Thank you Zopa for helping me in times of financial need and not ripping me off for the privilege. Reviewed on: 30th May 2017

Excellent and extremely easy

Great company and always helpfull Reviewed on: 30th May 2017

Great service

It was so quick and simple to get my loan with Zopa. Even better, I can manage my account online with clear easy options. Any questions/queries I've had have received rapid responses. Very happy with the service provided Reviewed on: 30th May 2017

No nonsense application

It's been a long time since I last took out a loan and was expecting reams of paperwork and history to complete my application. I was very pleasantly surprised how straight forward the whole process was. Reviewed on: 30th May 2017

Really impressed

Easy to use, good rates and most importantly give me real confindence that they are working for me and not just trying to make money out of me. Reviewed on: 30th May 2017

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