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HSBC: Bank account reviews

View other HSBC products
3.67
Based on 1,308 reviews, last reviewed 6th Sep 2025
94% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
44%
See only 4 star reviews
24%
See only 3 star reviews
10%
See only 2 star reviews
6%
See only 1 star reviews
16%

Latest highest rating:

5

With HSBC for 26 years. I've been with HSBC for 26 years and Ive never had any problems. Very good in branch and never an issue online. Reviewed on: 5th September 2025
D. Joyce's avatar
D. Joyce

Latest lowest rating:

1

Terrible interest rates. Terrible interest rates. Cumbersome getting tax info Reviewed on: 6th September 2025
RC's avatar
RC
Read all reviews See your review

About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Bank account reviews (1308)

Review of the HSBC, Bank account:

Great

5
Good company, happy to use their products and I have for a long time. Reviewed on: 8th February 2023
Will Wilding-Taylor's avatar
Will Wilding-Taylor

Most reliable

5
I had my first account with HSBC when I moved to London and they continue to be a reliable partner for 8 years and counting. Reviewed on: 11th April 2023
Barbara Ravens's avatar
Barbara Ravens

Hsbc premier bank account

4
Customer service for hsbc bank account is much better than my experience with other banks. Never had to wait too long on the phone and the people dealt with were always helpful and knew how to gandle the issues I raised. Their app is pretty comprehensive and easy to use and very customer friendly the way it is set out. Reviewed on: 11th April 2023
R PHILLIPS 's avatar
R PHILLIPS

Just what I want from my Bank

5
HSBC is always a pleasure to deal with - friendly staff in branch and contact centres. If I ever have an issue, they sort it out with ease and professionalism Great mobile app features - love that they now offer investment services to personal customers Highly recommend to friends and family Reviewed on: 11th April 2023
Kerenza's avatar
Kerenza

Great

5
My experience with HSBC has been really good so far Reviewed on: 11th April 2023
Andrew's avatar
Andrew

The Best Bank

5
Simply the best bank. Always sort any problems out. Very polite and cheerful when I visit my local branch. Sorted out a problem with my app and gave me great advice. when I needed it Reviewed on: 11th April 2023
Nick 's avatar
Nick

Best bank

5
Greatest bank in the world. Very Impressed Reviewed on: 11th April 2023
Wayne 's avatar
Wayne

Great bank

5
No hassle and easy to get gel- when needed Reviewed on: 10th April 2023
Alittlelucksometimes's avatar
Alittlelucksometimes

Great service

5
Always helpful, so great service Reviewed on: 10th April 2023
Alana's avatar
Alana

Great bank

4
I love HSBC the customer service is fantastic. Reviewed on: 6th April 2023
F palmer's avatar
F palmer

Superb!!

5
Been with them for over 15 years so maybe a little biased. Never had any real issues. Recieced help (overdraft) when I needed it and banking has always been straightforward. Will likely stay a lot longer. Reviewed on: 6th April 2023
Nimrod Karanja's avatar
Nimrod Karanja

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