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HSBC: Bank account reviews

Name: Bank account
Rating: 3.76 (1310 reviews)

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3.65

Based on 1,310 reviews, last reviewed 3rd Oct 2025

90% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

45%

24%

10%

16%

Latest highest rating:

5

With HSBC for 26 years. I've been with HSBC for 26 years and Ive never had any problems. Very good in branch and never an issue online. Reviewed on: 5th September 2025

Latest lowest rating:

1

Terrible experience Please please please do not open a business account with HSBC. I just started a new business and decided to open an account with HSBC. I transferred £... Read more Reviewed on: 3rd October 2025

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Bank account reviews (1310)

Review of the HSBC, Bank account:

Great

Good company, happy to use their products and I have for a long time. Reviewed on: 8th February 2023

It's good

Happy with them, had no issues. Their app could be better. For instance, Monzo's app is way better Reviewed on: 17th January 2020

Happy for 20 years

Never had a problem or cause to change but may like to move to a smaller more ethical company Reviewed on: 16th January 2020

Good company

I really like this bank, for 4 years I didn't had any problems and i trust it Reviewed on: 16th January 2020

Good sign up bonus, so-so service since

Whilst there is no cause for complaint as such I find the app and online banking to be a bit lacking in the user friendliness dept. I want to give descriptions to my accounts so they're more easily identifiable but it seems that HSBC don't offer this feature. I found this out after a painful live chat with what I presume was a robot or someone with a poor grasp of the English language. I'll bide my time and jump ship when the time is right. Reviewed on: 12th January 2020

App doesnt do anything

App only allows you to view details, not change anything. Online banking times out if you try and do more than one thing. Although that must mean your money is very secure as you can’t even access it yourself! Reviewed on: 12th January 2020

Awesome

Fab experience with this bank. Would highly recommend Reviewed on: 11th January 2020

Excellent

quick and easy # I am a very happy customer of HSBC # they are professional # a helpful and good service is provided by them Reviewed on: 10th January 2020

Fantastic

Perfect in every way and love the new addition to the app balance after your bills Reviewed on: 4th January 2020

Good to bank with.

hAD AN ACCOUNT FOR YEARS AND NEVER ANY PROBLEMS. Reviewed on: 2nd January 2020

'Alright'

I have been with my bank for over 30 years. I have never had any problems with them. I have thought of changing banks to get 'rewards' but then can't really do with the hassle. However, I would like some rewards from my bank. Reviewed on: 30th December 2019

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