Smart Money People Logo

HSBC: Bank account reviews

3.76
Based on 1,378 reviews, last reviewed 25th Apr 2026
13% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
46%
See only 4 star reviews
24%
See only 3 star reviews
10%
See only 2 star reviews
5%
See only 1 star reviews
15%

Latest highest rating:

5

Overview of HSBC Bank Account HSBC supports customers with financial guidance and help when needed, such as offering tools to manage money, budgeting support, and assistance for th... Read more Reviewed on: 25th April 2026
TG's avatar
TG

Latest lowest rating:

1

No reward for loyalty Had an hsbc bank account for 37 years. Have a large amount of money in most of the time. I have never received a perk or any kind of incentive to stay... Read more Reviewed on: 16th April 2026
Jill C's avatar
Jill C

About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

Review HSBC: Bank account now

Help others make smarter decisions by sharing your own experience. Write a review

HSBC Bank account reviews (1378)

Excellent great place to bank

5
Excellent service trustworthy friendly and helpful staff Reviewed on: 7th August 2020

The best bank for the average person

5
I have been a customer for years. I have always been happy. I believe one of the last banks left in the UK that actually benefit the average person, not just big business fat cats Reviewed on: 5th August 2020

Good

4
Simple advance account that’s not complicated or has loads of rules. Decent interest options too Reviewed on: 13th July 2020

hsbc premier

4
good friendly service from knowledgeable staff Reviewed on: 12th July 2020

Efficient and Helpful

4
Friendly, quick to answer the phones, easy solutions Reviewed on: 8th July 2020

The best bank ever

5
This bank is very reasonable and always gives you the proper assistance. Reviewed on: 29th June 2020

A reliable bank in UK

5
HSBC have been reliable and a great bank to use when we moved to the UK. Reviewed on: 26th June 2020

Easy to use app

5
I can do pretty much everything I need to with the HSBC mobile banking app. I've been with HSBC for over 15 years and have always found the customer service to be helpful. Reviewed on: 22nd June 2020

Nice banking service

5
It’s a good and nice bank for banking uk Reviewed on: 3rd June 2020

Positive Experience

5
I recently switched to HSBC and I am very happy I did, I thought switching banks would be difficult but it was easy and they put my mind at ease. Since then I have had a better experience overall than with my last bank and definitely think I will be staying with them in the long term. Reviewed on: 15th May 2020

Do you have a different HSBC product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Want to see more from HSBC?

  • Stocks and shares ISA

    from HSBC 4.89 from 7 reviews
    HSBC
  • Home Insurance

    from HSBC 4.63 from 7 reviews
    HSBC
  • Online Bonus Saver

    from HSBC 4.35 from 15 reviews
    HSBC
    View all products