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HSBC: Bank account reviews

Name: Bank account
Rating: 3.76 (1378 reviews)

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3.76

Based on 1,378 reviews, last reviewed 25th Apr 2026

13% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

46%

24%

10%

15%

Latest highest rating:

5

Overview of HSBC Bank Account HSBC supports customers with financial guidance and help when needed, such as offering tools to manage money, budgeting support, and assistance for th... Read more Reviewed on: 25th April 2026

Latest lowest rating:

1

No reward for loyalty Had an hsbc bank account for 37 years. Have a large amount of money in most of the time. I have never received a perk or any kind of incentive to stay... Read more Reviewed on: 16th April 2026

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1378)

Poor

Difficult to access , minimal high street service . No loyalty for long term customers Reviewed on: 22nd January 2021

Seamless Transition

Seamless transition from a modern app based bank that I was unsatisfied with to a traditional high street bank. No issues since moving. Reviewed on: 22nd January 2021

Ehh

Not great, not bad. Does what you expect from a bank, but nothing more. Reviewed on: 22nd January 2021

Great company

No issues, great for seeing all of my international accounts. Hsbc provides all the services I need. Reviewed on: 22nd January 2021

Disappointed LONG-STANDING customer

Have banked with them since 2002, will be closing account soon following the political and discriminating face-mask announcement that accounts will be closed if clients don't wear masks. Client services have deteriorated significantly in recent years. Reviewed on: 18th January 2021

Behind the trend

Their app and online stuff is so far behind all other banks. Such a mission to do anything. The insurance offering isn’t very flexible. Have to choose 3 options. Maybe we just weren’t the right fit Reviewed on: 18th September 2020

HSBC - cheque

My father in law wanted to close his account and moved his moved to me for safe keeping, same surname HSBC blocked the account, which is great, but why, the cheque was to the same surname not someone else, I agree it was in case it was fake etc, anyway, now the account is blocked! Reviewed on: 15th September 2020

OK

GOOD SERVICE BUT OK INTEREST RATES Reviewed on: 10th September 2020

account suspended, no access and no explanation

worst banking experience ever, my account has been closed for 3 months with no access to my funds and no explanation, just constantly told to wait Reviewed on: 9th September 2020

ignore you do not listen do not care/ don't attempt to think they are reasonable or helpful.

uncaring -obstructive do not listen to complaints will give you the run around /pretend they dont know what you are asking. May sort any problems in decades if ever? PLEASE DONT OPEN ANY ACCOUNTS WITH THEM REGRETS YOU WILL HAVE MORE THAN A FEW! Reviewed on: 6th September 2020

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