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HSBC: Bank account reviews

Name: Bank account
Rating: 3.93 (1392 reviews)

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3.93

Based on 1,392 reviews, last reviewed 4th Sep 2026

44% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

46%

24%

10%

15%

Latest highest rating:

5

great bank, service and perfect online and mobile ba... great bank, service and perfect online and mobile banking. Reviewed on: 4th September 2026

Latest lowest rating:

1

HSBC UK:inaccessible and non inclusive banking Thanks to smartmoneypeople email prompt to write a review about a financial product.i have chosen to write about my permanent long term HSBC UK bank a... Read more Reviewed on: 16th June 2026

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1392)

HSBC - cheque

My father in law wanted to close his account and moved his moved to me for safe keeping, same surname HSBC blocked the account, which is great, but why, the cheque was to the same surname not someone else, I agree it was in case it was fake etc, anyway, now the account is blocked! Reviewed on: 15th September 2020

OK

GOOD SERVICE BUT OK INTEREST RATES Reviewed on: 10th September 2020

account suspended, no access and no explanation

worst banking experience ever, my account has been closed for 3 months with no access to my funds and no explanation, just constantly told to wait Reviewed on: 9th September 2020

ignore you do not listen do not care/ don't attempt to think they are reasonable or helpful.

uncaring -obstructive do not listen to complaints will give you the run around /pretend they dont know what you are asking. May sort any problems in decades if ever? PLEASE DONT OPEN ANY ACCOUNTS WITH THEM REGRETS YOU WILL HAVE MORE THAN A FEW! Reviewed on: 6th September 2020

Excellent great place to bank

Excellent service trustworthy friendly and helpful staff Reviewed on: 7th August 2020

The best bank for the average person

I have been a customer for years. I have always been happy. I believe one of the last banks left in the UK that actually benefit the average person, not just big business fat cats Reviewed on: 5th August 2020

Good

Simple advance account that’s not complicated or has loads of rules. Decent interest options too Reviewed on: 13th July 2020

hsbc premier

good friendly service from knowledgeable staff Reviewed on: 12th July 2020

Efficient and Helpful

Friendly, quick to answer the phones, easy solutions Reviewed on: 8th July 2020

The best bank ever

This bank is very reasonable and always gives you the proper assistance. Reviewed on: 29th June 2020

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