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Lloyds Bank: Car Insurance reviews

Name: Car Insurance
Rating: 2.09 (145 reviews)

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2.00

Based on 145 reviews, last reviewed 26th Feb 2025

100% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

20%

68%

Latest highest rating:

5

This is an excellent car company to work with This is an excellent company to work with Reviewed on: 26th February 2025

Latest lowest rating:

1

Please avoid. Please avoid. If you ever have to make a claim the customer services is shocking you get passed round from pillar to post, no one wants to take owners... Read more Reviewed on: 10th February 2025

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About this product

Choosing your next car insurance provider can be difficult with so many on the market. Here at Smart Money People we collect Lloyds Bank car insurance reviews from genuine Lloyds Bank customers to give you some insight into what you can expect as a policyholder.

Lloyds Bank insurance products can be traced back to 1688, now offering a multitude of policies to cover a variety of needs, such as home, business, landlord and car insurance. With a range of cover opti...

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Lloyds Bank Car Insurance reviews (145)

Auto renewal racket.BEWARE

Had policies for 50 years and always switch every year. Didn't spot the auto renewal fiddle with lloyds. Tried to stop credit card payment at last minute, but they insisted that I pay £20 for one days cover. Beware. Their second years price was almost double the first year and on MSE over 15 quotes were cheaper. Reviewed on: 25th February 2018

What a rip off

I rang to change my vehicle on my policy, the monthly payment not even for 12 months doubled. When I asked about cancelling the policy I was told that this would cost me £95. A new policy would cost me £200 more than a quote I had had. When I said I might as well run the policy and pay it, I was told well your 9 years no claim wont be able to be transferred, I don't care, I am not paying your rip off prices! Reviewed on: 23rd February 2018

Unhelpful

How the face of insurance has changed. There was a time when you could go to an insurer when you changed your car and it took five minutes to make an adjustment and they were happy to do this. Having changed my car recently for a smaller one with lower fuel consumption and less car tax I rang up my insurers, LLOYDS and asked them to change the car over for me only to be told that they couldn't do that. I would have to cancel my present insurance and start afresh. Get this though... Reviewed on: 22nd February 2018

Knowledgeable

The company handled my claim professionally and talked me through every step of the process. it could've been handled quicker, but that's the only issue. Reviewed on: 11th February 2018

Insurance

Highly recomended by myself, 20 yrs a customer! Reviewed on: 9th February 2018

different quotes same insurance

Had several quotes for my car insurance. charged a more expensive price than my policy stated. Spoke on phone , what a surprise , agent couldn't load the relevant price page but said he would arrange a "goodwill gesture" for the extra charged. I am a pensioner , maybe they just thought this old fart wouldn't notice. How wrong they were. check your policy details carefully. Reviewed on: 18th January 2018

as good as ever

had an accident and the car insurance at lloyds were so helpful Reviewed on: 24th December 2017

very good very helpful

lloyds were the cheapest and there customer service was spot on and fair Reviewed on: 24th December 2017

Absolutely appalling customer service, steer clear of Lloyds

Incredibly long-winded process to register claim, they were more interested in getting me to start a personal injury claim. Each time I call, the person I speak to can't take responsibility for my query, has to transfer me elsewhere - this has included putting me through to completely different companies like the RAC! When you've had a car accident, the last thing you need is to be handed from pillar to post, backwards and forwards between Lloyds and their underwriters. It's bee... Reviewed on: 30th November 2017

Cheapest price and discounted for Lloyds customers

Price quoted was the cheapest by a long way and included a discount for being an existing Lloyds customer. Reviewed on: 6th November 2017

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