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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.41 (928 reviews)

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4.43

Based on 928 reviews, last reviewed 13th Jun 2025

15% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

71%

16%

Latest highest rating:

5

Just the best bank for service I have banked with Nationwide since the 1980s. They have always provided excellent service - online and in branch Reviewed on: 13th June 2025

Latest lowest rating:

2

While Nationwide's Fairer Share bonuses are apprecia... While Nationwide's Fairer Share bonuses are appreciated, their interest rates on currents accounts are comparatively and sometimes extremely poor, and... Read more Reviewed on: 12th June 2025

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About this product

Nationwide FlexAccount reviews (928)

Review of the Nationwide, FlexAccount:

Great bank

This bank was there when I needed them, the fexi basic account is good and there are no overdraft so there are no unexpected fees when you go over your limit. This helps me stay on budget. Nationwide is also a very helpful bank and great security settings Reviewed on: 3rd April 2023

Bereavement support

Following the death of my wife Nationwide could not have done anything more to help and support me. Reviewed on: 10th March 2025

amazing staff

after visiting my branch to sort a problem out concerning a missing payment for a direct debit to another bank, the two staff members who helped me, Kaisha and Victoria were excellent, professional, friendly and also went above and beyond with the service provided, another reason I have banked with the nationwide for 30 years, amazing staff. Reviewed on: 8th March 2025

Nationwide a bank you can trust

Great saving rates, the app is easy to use, can make payments, adjust, delete standind orders, direct debits, easy to pay money to friends and family companies, and the branches are local and open, for enquiries etc Reviewed on: 7th March 2025

Easy to deal with and excellent Banking App

Easy to deal with and excellent Banking App Reviewed on: 7th March 2025

They actually HAVE Branches

They actually HAVE Branches - Plus very friendly and easy to set up and the £175 switch payment didn't hurt either. Reviewed on: 7th March 2025

I have been a Nationwide customer since my parents j...

I have been a Nationwide customer since my parents joined me up. 46 years ago. I have always found them to be superb in their customer service, and the simplicity of their products for my needs. I like the fact that the Flex account is very straight forward, and there are no added fees. Reviewed on: 7th March 2025

All customers received bonus last year amounting to...

All customers received bonus last year amounting to £100. Imagine a bank giving back to its customers because they value them. Its is how they thank their customers because without them there is no business. Reviewed on: 7th March 2025

Does what it says on the tin

Does what it says on the tin, the included insurance is excellent value for money and settles claims speedily. Reviewed on: 6th March 2025

AS a 20 year member it keep the meber first pricipa...

AS a 20+ year member it keep the meber first pricipay it may not bet tops in the product charts but it is constsiant and give good balance Reviewed on: 6th March 2025

openess and honesty.

Thay are very open and honest. Have not had any issues with them for my 20 years I've been with them. Very supportive Reviewed on: 6th March 2025

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